FCC Consumer Complaints – 6 May 2026
Introduction
A total of 1182 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Wednesday, 6 May 2026, this was higher than the 1180 complaints recorded the previous day. Reports were received from 52 states and territories, with California recording slightly more complaints than other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1182
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (465)
- Most reported state/territory
- California (139)
Where the complaints came from
Across 754 cities in 52 states and territories, a total of 1182 complaints were recorded on 6 May 2026. Complaints were relatively evenly spread across states and territories, with no individual location contributing a dominant share. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 139 | 11.8% |
| Florida | 110 | 9.3% |
| Texas | 85 | 7.2% |
| New York | 78 | 6.6% |
| North Carolina | 57 | 4.8% |
| Ohio | 49 | 4.1% |
| Colorado | 47 | 4.0% |
| Georgia | 44 | 3.7% |
| Pennsylvania | 40 | 3.4% |
| Illinois | 39 | 3.3% |
| Other states and territories | 493 | 41.7% |
What the complaints were about
The complaints recorded on this date were spread across 7 complaint categories. Phone accounted for the largest share, with 893 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 893 | 75.5% |
| Internet | 208 | 17.6% |
| TV | 57 | 4.8% |
| Emergency | 11 | 0.9% |
| Radio | 8 | 0.7% |
| Accessibility | 3 | 0.3% |
| Request for Dispute Assistance | 2 | 0.2% |
Phone complaints
893 complaints were recorded in this category, representing 75.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 465 | 52.1% |
| Billing | 220 | 24.6% |
| Equipment | 62 | 6.9% |
| Availability (including rural call completion) | 53 | 5.9% |
| Number Portability (keeping your number if you change providers) | 41 | 4.6% |
| Cramming (unauthorized charges on your phone bill) | 18 | 2.0% |
| Interference (including signal jammers) | 18 | 2.0% |
| Privacy | 8 | 0.9% |
| Junk Faxes | 4 | 0.4% |
| Slamming (change of your carrier without permission) | 4 | 0.4% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
208 complaints were recorded in this category, representing 17.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 105 | 50.5% |
| Availability | 39 | 18.8% |
| Interference | 27 | 13.0% |
| Equipment | 20 | 9.6% |
| Speed | 11 | 5.3% |
| Privacy | 6 | 2.9% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
57 complaints were recorded in this category, representing 4.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 12 | 21.1% |
| Indecency | 12 | 21.1% |
| Loud Commercials | 12 | 21.1% |
| Availability | 7 | 12.3% |
| Interference | 6 | 10.5% |
| Equipment | 4 | 7.0% |
| Privacy | 4 | 7.0% |
Complaints in this category covered a range of issues, including Billing, Indecency and Loud Commercials.
Unwanted calls
A total of 465 complaints relating to unwanted calls were recorded on this date, representing 39.3% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (224) 301-9872 | 14 | 3.0% |
| (217) 863-7144 | 4 | 0.9% |
| (855) 357-2205 | 4 | 0.9% |
| (866) 386-5459 | 3 | 0.6% |
| (877) 578-1811 | 3 | 0.6% |
| (201) 426-8977 | 2 | 0.4% |
| (217) 283-1816 | 2 | 0.4% |
| (800) 840-2194 | 2 | 0.4% |
| (855) 580-2740 | 2 | 0.4% |
| (855) 994-2142 | 2 | 0.4% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (224) 301-9872 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.