FCC Consumer Complaints – 7 May 2026
Introduction
A total of 1085 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Thursday, 7 May 2026, complaint volume fell from 1182 complaints the day before. The complaints came from 51 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1085
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (467)
- Most reported state/territory
- California (104)
Where the complaints came from
On 7 May 2026, the 1085 complaints recorded by the Federal Communications Commission were reported from 727 cities across 51 states and territories. Complaint activity was widely distributed across states and territories, with no single location accounting for a notable share of reports. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 104 | 9.6% |
| Florida | 91 | 8.4% |
| Texas | 74 | 6.8% |
| New York | 68 | 6.3% |
| Colorado | 65 | 6.0% |
| North Carolina | 46 | 4.2% |
| Illinois | 42 | 3.9% |
| Pennsylvania | 42 | 3.9% |
| Georgia | 40 | 3.7% |
| Washington | 38 | 3.5% |
| Other states and territories | 475 | 43.8% |
What the complaints were about
The complaints recorded on this date were spread across 6 complaint categories. Phone was the most reported category, with 864 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 864 | 79.6% |
| Internet | 166 | 15.3% |
| TV | 30 | 2.8% |
| Radio | 19 | 1.8% |
| Emergency | 4 | 0.4% |
| Accessibility | 2 | 0.2% |
Phone complaints
864 complaints were recorded in this category, representing 79.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 467 | 54.1% |
| Billing | 205 | 23.7% |
| Equipment | 60 | 6.9% |
| Availability (including rural call completion) | 36 | 4.2% |
| Number Portability (keeping your number if you change providers) | 33 | 3.8% |
| Cramming (unauthorized charges on your phone bill) | 20 | 2.3% |
| Interference (including signal jammers) | 16 | 1.9% |
| Privacy | 9 | 1.0% |
| Junk Faxes | 8 | 0.9% |
| Slamming (change of your carrier without permission) | 7 | 0.8% |
| Rural Call Completion | 3 | 0.3% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
166 complaints were recorded in this category, representing 15.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 77 | 46.4% |
| Availability | 28 | 16.9% |
| Interference | 21 | 12.7% |
| Equipment | 20 | 12.0% |
| Speed | 14 | 8.4% |
| Privacy | 6 | 3.6% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
30 complaints were recorded in this category, representing 2.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Indecency | 11 | 36.7% |
| Availability | 6 | 20.0% |
| Billing | 6 | 20.0% |
| Privacy | 3 | 10.0% |
| Equipment | 2 | 6.7% |
| Interference | 1 | 3.3% |
| Loud Commercials | 1 | 3.3% |
Complaints in this category covered a range of issues, including Indecency, Availability and Billing.
Unwanted calls
A total of 467 complaints relating to unwanted calls were recorded on this date, representing 43% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (279) 499-8870 | 10 | 2.1% |
| (877) 578-1811 | 9 | 1.9% |
| (855) 357-2205 | 4 | 0.9% |
| (844) 515-1162 | 3 | 0.6% |
| (646) 298-1033 | 2 | 0.4% |
| (866) 771-6273 | 2 | 0.4% |
| (877) 961-0995 | 2 | 0.4% |
| (201) 426-8971 | 1 | 0.2% |
| (201) 808-3363 | 1 | 0.2% |
| (203) 560-3147 | 1 | 0.2% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (279) 499-8870 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.