FCC Consumer Complaints – 8 May 2026
Introduction
A total of 1041 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on 8 May 2026, complaint volume fell from 1085 complaints the previous day. Complaints were reported across 53 states and territories, with California slightly ahead of the other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1041
- States & territories reporting
- 53
- Most common issue
- Unwanted Calls (393)
- Most reported state/territory
- California (129)
Where the complaints came from
On 8 May 2026, the 1041 complaints recorded by the Federal Communications Commission were reported from 699 cities across 53 states and territories. Complaints were relatively evenly spread across states and territories, with no individual location contributing a dominant share. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 129 | 12.4% |
| Texas | 84 | 8.1% |
| Florida | 73 | 7.0% |
| Colorado | 47 | 4.5% |
| New York | 46 | 4.4% |
| North Carolina | 42 | 4.0% |
| Georgia | 41 | 3.9% |
| Illinois | 40 | 3.8% |
| New Jersey | 40 | 3.8% |
| Pennsylvania | 33 | 3.2% |
| Other states and territories | 464 | 44.6% |
Location highlight
California had the widest distribution of complaints, with reports originating from 90 different cities.
What the complaints were about
A total of 6 complaint categories were represented in the complaints recorded on this date. Phone accounted for the largest share, with 782 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 782 | 75.1% |
| Internet | 193 | 18.5% |
| TV | 41 | 3.9% |
| Radio | 15 | 1.4% |
| Emergency | 7 | 0.7% |
| Accessibility | 3 | 0.3% |
Phone complaints
782 complaints were recorded in this category, representing 75.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 393 | 50.3% |
| Billing | 201 | 25.7% |
| Equipment | 49 | 6.3% |
| Availability (including rural call completion) | 41 | 5.2% |
| Number Portability (keeping your number if you change providers) | 35 | 4.5% |
| Cramming (unauthorized charges on your phone bill) | 28 | 3.6% |
| Privacy | 17 | 2.2% |
| Junk Faxes | 7 | 0.9% |
| Interference (including signal jammers) | 6 | 0.8% |
| Slamming (change of your carrier without permission) | 4 | 0.5% |
| Rural Call Completion | 1 | 0.1% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
193 complaints were recorded in this category, representing 18.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 88 | 45.6% |
| Equipment | 30 | 15.5% |
| Interference | 26 | 13.5% |
| Availability | 24 | 12.4% |
| Speed | 18 | 9.3% |
| Privacy | 7 | 3.6% |
Billing and Equipment were the main issues reported in this category, while other issues were less common.
TV complaints
41 complaints were recorded in this category, representing 3.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 16 | 39.0% |
| Availability | 9 | 22.0% |
| Indecency | 7 | 17.1% |
| Equipment | 5 | 12.2% |
| Loud Commercials | 4 | 9.8% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
Unwanted calls
There were 393 complaints relating to unwanted calls on this date, representing 37.8% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (309) 301-1878 | 7 | 1.8% |
| (855) 357-2205 | 7 | 1.8% |
| (877) 578-1811 | 3 | 0.8% |
| (279) 499-8870 | 2 | 0.5% |
| (720) 721-2685 | 2 | 0.5% |
| (877) 875-1839 | 2 | 0.5% |
| (877) 961-0069 | 2 | 0.5% |
| (888) 269-2915 | 2 | 0.5% |
| (202) 250-1341 | 1 | 0.3% |
| (205) 255-3848 | 1 | 0.3% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- Several business contact numbers were reported multiple times, with no single number clearly ahead of the others.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.