FCC Consumer Complaints – 9 May 2026
Introduction
The Federal Communications Commission recorded 527 consumer complaints on Saturday, 9 May 2026 relating to telecommunications services, complaint volume fell from 1041 complaints the previous day. Reports were received from 49 states and territories, with California recording slightly more complaints than other locations. Unwanted Calls was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 527
- States & territories reporting
- 49
- Most common issue
- Unwanted Calls (152)
- Most reported state/territory
- California (65)
Where the complaints came from
Reports recorded on 9 May 2026 show 527 complaints originating from 375 cities across 49 states and territories. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 65 | 12.3% |
| Florida | 57 | 10.8% |
| New York | 37 | 7.0% |
| Texas | 37 | 7.0% |
| Illinois | 29 | 5.5% |
| Georgia | 23 | 4.4% |
| New Jersey | 23 | 4.4% |
| Michigan | 20 | 3.8% |
| North Carolina | 20 | 3.8% |
| Arizona | 17 | 3.2% |
| Other states and territories | 199 | 37.8% |
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. Phone accounted for the largest share, with 376 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 376 | 71.3% |
| Internet | 105 | 19.9% |
| TV | 25 | 4.7% |
| Radio | 12 | 2.3% |
| Emergency | 6 | 1.1% |
| Accessibility | 2 | 0.4% |
| Request for Dispute Assistance | 1 | 0.2% |
Phone complaints
376 complaints were recorded in this category, representing 71.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 152 | 40.4% |
| Billing | 106 | 28.2% |
| Equipment | 35 | 9.3% |
| Number Portability (keeping your number if you change providers) | 22 | 5.9% |
| Availability (including rural call completion) | 21 | 5.6% |
| Cramming (unauthorized charges on your phone bill) | 13 | 3.5% |
| Interference (including signal jammers) | 11 | 2.9% |
| Privacy | 11 | 2.9% |
| Slamming (change of your carrier without permission) | 5 | 1.3% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Number Portability (keeping your number if you change providers).
Internet complaints
105 complaints were recorded in this category, representing 19.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 35 | 33.3% |
| Availability | 20 | 19.0% |
| Interference | 19 | 18.1% |
| Speed | 14 | 13.3% |
| Equipment | 10 | 9.5% |
| Privacy | 7 | 6.7% |
The remaining complaints in this category were spread across several issues, including Billing, Availability and Interference.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.