FCC Consumer Complaints – 10 May 2026
Introduction
The Federal Communications Commission recorded 421 consumer complaints on 10 May 2026 relating to telecommunications services, this represented a decline from the 527 complaints recorded the day before. The complaints came from 45 states and territories, with California reporting a modestly higher count than the other locations. Billing was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 421
- States & territories reporting
- 45
- Most common issue
- Billing (107)
- Most reported state/territory
- California (65)
Where the complaints came from
The 421 complaints recorded on 10 May 2026 originated from 319 cities across 45 states and territories. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 65 | 15.4% |
| Florida | 42 | 10.0% |
| New York | 37 | 8.8% |
| Texas | 27 | 6.4% |
| Pennsylvania | 19 | 4.5% |
| Michigan | 14 | 3.3% |
| Georgia | 12 | 2.9% |
| Illinois | 12 | 2.9% |
| Ohio | 12 | 2.9% |
| Colorado | 11 | 2.6% |
| Other states and territories | 170 | 40.4% |
What the complaints were about
The complaints recorded on this date were spread across 7 complaint categories. The largest number of complaints fell within Phone, which accounted for 278 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 278 | 66.0% |
| Internet | 97 | 23.0% |
| TV | 28 | 6.7% |
| Radio | 12 | 2.9% |
| Emergency | 4 | 1.0% |
| Accessibility | 1 | 0.2% |
| Request for Dispute Assistance | 1 | 0.2% |
Phone complaints
278 complaints were recorded in this category, representing 66.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 89 | 32.0% |
| Billing | 70 | 25.2% |
| Equipment | 36 | 12.9% |
| Availability (including rural call completion) | 31 | 11.2% |
| Number Portability (keeping your number if you change providers) | 25 | 9.0% |
| Cramming (unauthorized charges on your phone bill) | 9 | 3.2% |
| Privacy | 8 | 2.9% |
| Interference (including signal jammers) | 6 | 2.2% |
| Slamming (change of your carrier without permission) | 4 | 1.4% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
97 complaints were recorded in this category, representing 23.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 33 | 34.0% |
| Interference | 29 | 29.9% |
| Availability | 17 | 17.5% |
| Speed | 10 | 10.3% |
| Equipment | 7 | 7.2% |
| Privacy | 1 | 1.0% |
The largest share of complaints in this category related to Billing and Interference, with fewer reports falling into other issue types.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.