FCC Consumer Complaints – 26 May 2026
Introduction
On Tuesday, 26 May 2026, the Federal Communications Commission recorded 1161 consumer complaints relating to telecommunications services, complaint volume increased from 586 complaints the day before. Complaints were reported across 50 states and territories, with California slightly ahead of the other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1161
- States & territories reporting
- 50
- Most common issue
- Unwanted Calls (407)
- Most reported state/territory
- California (132)
Where the complaints came from
The 1161 complaints recorded on 26 May 2026 were submitted from 739 cities across 50 states and territories. Complaint reports were spread across multiple states and territories, without any one location accounting for a large share. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 132 | 11.4% |
| Texas | 119 | 10.2% |
| New York | 88 | 7.6% |
| Florida | 70 | 6.0% |
| North Carolina | 43 | 3.7% |
| Arizona | 40 | 3.4% |
| Pennsylvania | 40 | 3.4% |
| Maryland | 39 | 3.4% |
| Ohio | 39 | 3.4% |
| Illinois | 37 | 3.2% |
| Other states and territories | 514 | 44.3% |
What the complaints were about
Complaints recorded on this date related to 7 different complaint categories. Phone was the most reported category, with 890 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 890 | 76.7% |
| Internet | 209 | 18.0% |
| TV | 38 | 3.3% |
| Radio | 11 | 0.9% |
| Emergency | 7 | 0.6% |
| Accessibility | 4 | 0.3% |
| Request for Dispute Assistance | 2 | 0.2% |
Phone complaints
890 complaints were recorded in this category, representing 76.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 407 | 45.7% |
| Billing | 232 | 26.1% |
| Availability (including rural call completion) | 60 | 6.7% |
| Equipment | 58 | 6.5% |
| Number Portability (keeping your number if you change providers) | 43 | 4.8% |
| Cramming (unauthorized charges on your phone bill) | 29 | 3.3% |
| Privacy | 24 | 2.7% |
| Interference (including signal jammers) | 20 | 2.2% |
| Junk Faxes | 8 | 0.9% |
| Rural Call Completion | 5 | 0.6% |
| Slamming (change of your carrier without permission) | 3 | 0.3% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. The remaining complaints in this category were spread across several issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
209 complaints were recorded in this category, representing 18.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 84 | 40.2% |
| Availability | 48 | 23.0% |
| Equipment | 29 | 13.9% |
| Interference | 21 | 10.0% |
| Speed | 18 | 8.6% |
| Privacy | 9 | 4.3% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
38 complaints were recorded in this category, representing 3.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 15 | 39.5% |
| Indecency | 7 | 18.4% |
| Availability | 5 | 13.2% |
| Equipment | 5 | 13.2% |
| Loud Commercials | 3 | 7.9% |
| Interference | 2 | 5.3% |
| Privacy | 1 | 2.6% |
The remaining complaints in this category were spread across several issues, including Billing, Indecency and Availability.
Unwanted calls
A total of 407 complaints relating to unwanted calls were recorded on this date, representing 35.1% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (877) 578-1940 | 7 | 1.7% |
| (877) 578-3606 | 5 | 1.2% |
| (833) 893-0544 | 4 | 1.0% |
| (855) 583-5823 | 4 | 1.0% |
| (866) 771-5638 | 4 | 1.0% |
| (838) 697-6963 | 2 | 0.5% |
| (866) 250-3952 | 2 | 0.5% |
| (877) 578-1953 | 2 | 0.5% |
| (202) 409-2998 | 1 | 0.2% |
| (202) 649-4139 | 1 | 0.2% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (877) 578-1940 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.