FCC Consumer Complaints – 27 May 2026
Introduction
The Federal Communications Commission recorded 1195 consumer complaints on 27 May 2026 relating to telecommunications services, this represented an increase from the 1161 complaints recorded the previous day. The complaints came from 51 states and territories, with California reporting a modestly higher count than the other locations. Billing recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1195
- States & territories reporting
- 51
- Most common issue
- Billing (402)
- Most reported state/territory
- California (150)
Where the complaints came from
On 27 May 2026, the 1195 complaints recorded by the Federal Communications Commission were reported from 788 cities across 51 states and territories. The distribution of complaints was relatively even, with no single state or territory contributing a dominant share. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 150 | 12.6% |
| Texas | 100 | 8.4% |
| Florida | 90 | 7.5% |
| New York | 68 | 5.7% |
| Pennsylvania | 52 | 4.4% |
| Georgia | 47 | 3.9% |
| Illinois | 44 | 3.7% |
| Virginia | 42 | 3.5% |
| North Carolina | 40 | 3.3% |
| New Jersey | 39 | 3.3% |
| Other states and territories | 520 | 43.5% |
What the complaints were about
The complaints recorded on this date were spread across 6 complaint categories. Phone accounted for the largest share, with 872 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 872 | 73.0% |
| Internet | 250 | 20.9% |
| TV | 48 | 4.0% |
| Radio | 12 | 1.0% |
| Emergency | 10 | 0.8% |
| Accessibility | 3 | 0.3% |
Phone complaints
872 complaints were recorded in this category, representing 73.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 378 | 43.3% |
| Billing | 270 | 31.0% |
| Equipment | 82 | 9.4% |
| Availability (including rural call completion) | 51 | 5.8% |
| Number Portability (keeping your number if you change providers) | 40 | 4.6% |
| Cramming (unauthorized charges on your phone bill) | 18 | 2.1% |
| Interference (including signal jammers) | 13 | 1.5% |
| Privacy | 8 | 0.9% |
| Slamming (change of your carrier without permission) | 6 | 0.7% |
| Junk Faxes | 3 | 0.3% |
| Rural Call Completion | 2 | 0.2% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
250 complaints were recorded in this category, representing 20.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 113 | 45.2% |
| Equipment | 40 | 16.0% |
| Availability | 33 | 13.2% |
| Speed | 29 | 11.6% |
| Interference | 24 | 9.6% |
| Privacy | 11 | 4.4% |
Billing and Equipment accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
48 complaints were recorded in this category, representing 4.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 19 | 39.6% |
| Availability | 10 | 20.8% |
| Loud Commercials | 10 | 20.8% |
| Equipment | 5 | 10.4% |
| Indecency | 2 | 4.2% |
| Interference | 2 | 4.2% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.