FCC Consumer Complaints – 29 May 2026
Introduction
On Friday, 29 May 2026, the Federal Communications Commission recorded 1123 consumer complaints relating to telecommunications services, this represented a decline from the 1228 complaints recorded the day before. Reports were received from 50 states and territories, with California recording slightly more complaints than other locations. Unwanted Calls was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 1123
- States & territories reporting
- 50
- Most common issue
- Unwanted Calls (396)
- Most reported state/territory
- California (128)
Where the complaints came from
Reports recorded on 29 May 2026 show 1123 complaints originating from 754 cities across 50 states and territories. Complaints were distributed across states and territories in a broadly even manner, with no individual location standing out significantly. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 128 | 11.4% |
| Florida | 82 | 7.3% |
| Texas | 79 | 7.0% |
| New York | 63 | 5.6% |
| Illinois | 48 | 4.3% |
| Virginia | 43 | 3.8% |
| North Carolina | 42 | 3.7% |
| Georgia | 40 | 3.6% |
| Ohio | 39 | 3.5% |
| Pennsylvania | 39 | 3.5% |
| Other states and territories | 518 | 46.1% |
Location highlight
Complaints in California were reported across 84 cities, the widest spread observed on this date.
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. Phone was the most reported category, with 832 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 832 | 74.1% |
| Internet | 225 | 20.0% |
| TV | 35 | 3.1% |
| Radio | 23 | 2.0% |
| Emergency | 6 | 0.5% |
| Accessibility | 1 | 0.1% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
832 complaints were recorded in this category, representing 74.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 396 | 47.6% |
| Billing | 222 | 26.7% |
| Equipment | 66 | 7.9% |
| Availability (including rural call completion) | 58 | 7.0% |
| Number Portability (keeping your number if you change providers) | 40 | 4.8% |
| Cramming (unauthorized charges on your phone bill) | 21 | 2.5% |
| Interference (including signal jammers) | 11 | 1.3% |
| Privacy | 9 | 1.1% |
| Slamming (change of your carrier without permission) | 4 | 0.5% |
| Junk Faxes | 3 | 0.4% |
| Rural Call Completion | 1 | 0.1% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
225 complaints were recorded in this category, representing 20.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 105 | 46.7% |
| Availability | 44 | 19.6% |
| Equipment | 29 | 12.9% |
| Interference | 27 | 12.0% |
| Speed | 15 | 6.7% |
| Privacy | 5 | 2.2% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
35 complaints were recorded in this category, representing 3.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 12 | 34.3% |
| Indecency | 9 | 25.7% |
| Availability | 4 | 11.4% |
| Loud Commercials | 4 | 11.4% |
| Privacy | 3 | 8.6% |
| Equipment | 2 | 5.7% |
| Interference | 1 | 2.9% |
Billing and Indecency were the main issues reported in this category, while other issues were less common.
Unwanted calls
396 complaints relating to unwanted calls were recorded on this date, accounting for 35.3% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (866) 771-5928 | 8 | 2.0% |
| (877) 578-1736 | 8 | 2.0% |
| (217) 834-9977 | 7 | 1.8% |
| (844) 502-2997 | 3 | 0.8% |
| (877) 556-9255 | 3 | 0.8% |
| (877) 578-1940 | 3 | 0.8% |
| (877) 581-1978 | 3 | 0.8% |
| (771) 220-0498 | 2 | 0.5% |
| (855) 357-2005 | 2 | 0.5% |
| (877) 578-1953 | 2 | 0.5% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- Several business contact numbers were reported multiple times, with no single number clearly ahead of the others.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.