FCC Consumer Complaints – 30 May 2026
Introduction
On Saturday, 30 May 2026, 638 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, complaint volume fell from 1123 complaints the previous day. The complaints came from 48 states and territories, with California reporting a modestly higher count than the other locations. Billing was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 638
- States & territories reporting
- 48
- Most common issue
- Billing (214)
- Most reported state/territory
- California (85)
Where the complaints came from
Across 470 cities in 48 states and territories, a total of 638 complaints were recorded on 30 May 2026. Complaint reports were spread across multiple states and territories, without any one location accounting for a large share. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 85 | 13.3% |
| Texas | 51 | 8.0% |
| Florida | 44 | 6.9% |
| New York | 31 | 4.9% |
| New Jersey | 28 | 4.4% |
| Virginia | 27 | 4.2% |
| Colorado | 24 | 3.8% |
| Georgia | 23 | 3.6% |
| North Carolina | 23 | 3.6% |
| Pennsylvania | 20 | 3.1% |
| Other states and territories | 282 | 44.2% |
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. Phone was the most reported category, with 482 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 482 | 75.5% |
| Internet | 127 | 19.9% |
| TV | 17 | 2.7% |
| Radio | 8 | 1.3% |
| Emergency | 2 | 0.3% |
| Accessibility | 1 | 0.2% |
| Request for Dispute Assistance | 1 | 0.2% |
Phone complaints
482 complaints were recorded in this category, representing 75.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 179 | 37.1% |
| Billing | 157 | 32.6% |
| Equipment | 47 | 9.8% |
| Availability (including rural call completion) | 28 | 5.8% |
| Cramming (unauthorized charges on your phone bill) | 21 | 4.4% |
| Number Portability (keeping your number if you change providers) | 21 | 4.4% |
| Privacy | 13 | 2.7% |
| Interference (including signal jammers) | 12 | 2.5% |
| Slamming (change of your carrier without permission) | 3 | 0.6% |
| Rural Call Completion | 1 | 0.2% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
127 complaints were recorded in this category, representing 19.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 51 | 40.2% |
| Availability | 29 | 22.8% |
| Interference | 21 | 16.5% |
| Equipment | 11 | 8.7% |
| Speed | 9 | 7.1% |
| Privacy | 6 | 4.7% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.