FCC Consumer Complaints – 29 June 2026
Introduction
The Federal Communications Commission recorded 1325 consumer complaints on 29 June 2026 relating to telecommunications services, this was higher than the 491 complaints recorded the previous day. Reports were received from 53 states and territories, with California recording slightly more complaints than other locations. Complaints relating to Billing were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1325
- States & territories reporting
- 53
- Most common issue
- Billing (505)
- Most reported state/territory
- California (132)
Where the complaints came from
On 29 June 2026, the 1325 complaints recorded by the Federal Communications Commission were reported from 893 cities across 53 states and territories. Complaints were spread broadly across states and territories, with no individual location contributing a significant share. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 132 | 10.0% |
| Florida | 127 | 9.6% |
| Texas | 103 | 7.8% |
| Colorado | 63 | 4.8% |
| New York | 63 | 4.8% |
| Pennsylvania | 56 | 4.2% |
| Missouri | 51 | 3.8% |
| Georgia | 48 | 3.6% |
| Ohio | 46 | 3.5% |
| Illinois | 43 | 3.2% |
| Other states and territories | 593 | 44.8% |
What the complaints were about
The complaints recorded on this date were spread across 5 complaint categories. Phone accounted for the largest share, with 1037 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1037 | 78.3% |
| Internet | 235 | 17.7% |
| TV | 34 | 2.6% |
| Radio | 12 | 0.9% |
| Emergency | 7 | 0.5% |
Phone complaints
1037 complaints were recorded in this category, representing 78.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 405 | 39.1% |
| Billing | 385 | 37.1% |
| Equipment | 77 | 7.4% |
| Availability (including rural call completion) | 63 | 6.1% |
| Number Portability (keeping your number if you change providers) | 43 | 4.1% |
| Cramming (unauthorized charges on your phone bill) | 33 | 3.2% |
| Privacy | 10 | 1.0% |
| Interference (including signal jammers) | 9 | 0.9% |
| Slamming (change of your carrier without permission) | 6 | 0.6% |
| Junk Faxes | 5 | 0.5% |
| Rural Call Completion | 1 | 0.1% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
235 complaints were recorded in this category, representing 17.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 107 | 45.5% |
| Availability | 51 | 21.7% |
| Equipment | 29 | 12.3% |
| Interference | 23 | 9.8% |
| Privacy | 14 | 6.0% |
| Speed | 11 | 4.7% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
34 complaints were recorded in this category, representing 2.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 13 | 38.2% |
| Indecency | 10 | 29.4% |
| Availability | 5 | 14.7% |
| Interference | 3 | 8.8% |
| Equipment | 1 | 2.9% |
| Loud Commercials | 1 | 2.9% |
| Privacy | 1 | 2.9% |
The largest share of complaints in this category related to Billing and Indecency, with fewer reports falling into other issue types.
Unwanted calls
There were 405 complaints relating to unwanted calls on this date, representing 30.6% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (855) 580-2449 | 5 | 1.2% |
| (321) 499-1648 | 3 | 0.7% |
| (866) 771-4607 | 3 | 0.7% |
| (866) 771-6202 | 3 | 0.7% |
| (877) 372-1228 | 3 | 0.7% |
| (321) 499-1732 | 2 | 0.5% |
| (833) 662-5708 | 2 | 0.5% |
| (201) 383-6559 | 1 | 0.2% |
| (201) 979-7642 | 1 | 0.2% |
| (202) 299-0916 | 1 | 0.2% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (855) 580-2449 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.