FCC Consumer Complaints – 30 June 2026
Introduction
A total of 1584 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on 30 June 2026, this represented an increase from the 1325 complaints recorded the day before. Complaints were reported across 53 states and territories, with California slightly ahead of the other locations. Complaints relating to Billing were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1584
- States & territories reporting
- 53
- Most common issue
- Billing (630)
- Most reported state/territory
- California (213)
Where the complaints came from
The 1584 complaints recorded on 30 June 2026 were submitted from 1011 cities across 53 states and territories. Complaints were distributed across states and territories in a broadly even manner, with no individual location standing out significantly. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 213 | 13.4% |
| Texas | 156 | 9.8% |
| Florida | 107 | 6.8% |
| New York | 80 | 5.1% |
| Pennsylvania | 69 | 4.4% |
| Illinois | 65 | 4.1% |
| Virginia | 58 | 3.7% |
| New Jersey | 52 | 3.3% |
| Washington | 51 | 3.2% |
| Colorado | 47 | 3.0% |
| Other states and territories | 685 | 43.2% |
What the complaints were about
Complaints recorded on this date related to 7 different complaint categories. Phone was the most reported category, with 1271 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1271 | 80.2% |
| Internet | 243 | 15.3% |
| TV | 40 | 2.5% |
| Radio | 14 | 0.9% |
| Accessibility | 9 | 0.6% |
| Emergency | 5 | 0.3% |
| Request for Dispute Assistance | 2 | 0.1% |
Phone complaints
1271 complaints were recorded in this category, representing 80.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 494 | 38.9% |
| Unwanted Calls | 479 | 37.7% |
| Equipment | 84 | 6.6% |
| Availability (including rural call completion) | 57 | 4.5% |
| Cramming (unauthorized charges on your phone bill) | 51 | 4.0% |
| Number Portability (keeping your number if you change providers) | 51 | 4.0% |
| Interference (including signal jammers) | 17 | 1.3% |
| Privacy | 16 | 1.3% |
| Junk Faxes | 12 | 0.9% |
| Rural Call Completion | 6 | 0.5% |
| Slamming (change of your carrier without permission) | 4 | 0.3% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
243 complaints were recorded in this category, representing 15.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 122 | 50.2% |
| Availability | 48 | 19.8% |
| Interference | 25 | 10.3% |
| Equipment | 21 | 8.6% |
| Speed | 17 | 7.0% |
| Privacy | 10 | 4.1% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
40 complaints were recorded in this category, representing 2.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 14 | 35.0% |
| Availability | 8 | 20.0% |
| Indecency | 6 | 15.0% |
| Equipment | 4 | 10.0% |
| Interference | 3 | 7.5% |
| Loud Commercials | 3 | 7.5% |
| Privacy | 2 | 5.0% |
Complaints in this category covered a range of issues, including Billing, Availability and Indecency.
Unwanted calls
479 complaints relating to unwanted calls were recorded on this date, accounting for 30.2% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (321) 499-1777 | 5 | 1.0% |
| (833) 662-5708 | 5 | 1.0% |
| (321) 499-1732 | 4 | 0.8% |
| (866) 771-4607 | 4 | 0.8% |
| (833) 420-6665 | 3 | 0.6% |
| (844) 515-1547 | 3 | 0.6% |
| (866) 771-5357 | 3 | 0.6% |
| (321) 499-1734 | 2 | 0.4% |
| (404) 618-5782 | 2 | 0.4% |
| (877) 372-1228 | 2 | 0.4% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- Several business contact numbers were reported multiple times, with no single number clearly ahead of the others.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.