FCC Consumer Complaints – 1 July 2026
Introduction
A total of 3922 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Wednesday, 1 July 2026, this represented an increase from the 1584 complaints recorded the day before. Reports were received from 53 states and territories, with California recording slightly more complaints than other locations. The largest number of complaints related to Billing, with 2704 complaints.
Key statistics
- Total complaints
- 3922
- States & territories reporting
- 53
- Most common issue
- Billing (2704)
- Most reported state/territory
- California (531)
Where the complaints came from
A total of 3922 complaints were recorded on 1 July 2026, with reports originating from 1754 cities in 53 states and territories. The distribution of complaints was relatively even, with no single state or territory contributing a dominant share. A notable concentration at the city level was observed in District of Columbia, where Washington accounted for 33 of the 34 complaints recorded in the state.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 531 | 13.5% |
| Texas | 451 | 11.5% |
| Florida | 317 | 8.1% |
| Illinois | 223 | 5.7% |
| Georgia | 169 | 4.3% |
| New Jersey | 146 | 3.7% |
| Pennsylvania | 145 | 3.7% |
| North Carolina | 120 | 3.1% |
| Arizona | 117 | 3.0% |
| New York | 117 | 3.0% |
| Other states and territories | 1585 | 40.4% |
Location highlights
- Complaints reported in District of Columbia originated from two cities, Washington and Washingto.
- Washington accounted for nearly all complaints recorded in District of Columbia.
What the complaints were about
The complaints recorded on this date fell into 6 different complaint categories. The largest number of complaints fell within Phone, which accounted for 3520 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 3520 | 89.8% |
| Internet | 332 | 8.5% |
| TV | 48 | 1.2% |
| Radio | 13 | 0.3% |
| Emergency | 6 | 0.2% |
| Accessibility | 3 | 0.1% |
Phone complaints
3520 complaints were recorded in this category, representing 89.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 2498 | 71.0% |
| Unwanted Calls | 543 | 15.4% |
| Cramming (unauthorized charges on your phone bill) | 200 | 5.7% |
| Equipment | 93 | 2.6% |
| Availability (including rural call completion) | 66 | 1.9% |
| Number Portability (keeping your number if you change providers) | 53 | 1.5% |
| Slamming (change of your carrier without permission) | 30 | 0.9% |
| Interference (including signal jammers) | 13 | 0.4% |
| Junk Faxes | 11 | 0.3% |
| Privacy | 9 | 0.3% |
| Rural Call Completion | 2 | 0.1% |
Billing and Unwanted Calls accounted for the majority of complaints in this category, with other issues reported less frequently.
Internet complaints
332 complaints were recorded in this category, representing 8.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 188 | 56.6% |
| Availability | 47 | 14.2% |
| Interference | 36 | 10.8% |
| Equipment | 30 | 9.0% |
| Speed | 21 | 6.3% |
| Privacy | 10 | 3.0% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
48 complaints were recorded in this category, representing 1.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 18 | 37.5% |
| Indecency | 13 | 27.1% |
| Availability | 9 | 18.8% |
| Loud Commercials | 3 | 6.3% |
| Interference | 2 | 4.2% |
| Privacy | 2 | 4.2% |
Billing and Indecency accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
A total of 543 complaints relating to unwanted calls were recorded on this date, representing 13.8% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (321) 499-1734 | 5 | 0.9% |
| (321) 499-1777 | 5 | 0.9% |
| (833) 662-5708 | 5 | 0.9% |
| (888) 269-1541 | 4 | 0.7% |
| (817) 345-6624 | 3 | 0.6% |
| (866) 771-4607 | 3 | 0.6% |
| (877) 578-3025 | 3 | 0.6% |
| (888) 912-0080 | 3 | 0.6% |
| (202) 891-6399 | 2 | 0.4% |
| (321) 499-1813 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- Several business contact numbers were reported multiple times, with no single number clearly ahead of the others.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.