FCC Consumer Complaints – 2 July 2026
Introduction
A total of 2764 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Thursday, 2 July 2026, complaint volume fell from 3922 complaints the day before. Reports were received from 51 states and territories, with California recording slightly more complaints than other locations. Billing was the most frequently reported issue, with 1781 complaints recorded.
Key statistics
- Total complaints
- 2764
- States & territories reporting
- 51
- Most common issue
- Billing (1781)
- Most reported state/territory
- California (401)
Where the complaints came from
Across 1373 cities in 51 states and territories, a total of 2764 complaints were recorded on 2 July 2026. Complaints were relatively evenly spread across states and territories, with no individual location contributing a dominant share. A notable concentration at the city level was observed in Nevada, where Las vegas accounted for 49 of the 72 complaints recorded in the state.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 401 | 14.5% |
| Texas | 322 | 11.6% |
| Florida | 231 | 8.4% |
| Illinois | 131 | 4.7% |
| Georgia | 125 | 4.5% |
| New York | 104 | 3.8% |
| New Jersey | 94 | 3.4% |
| Ohio | 93 | 3.4% |
| North Carolina | 80 | 2.9% |
| Pennsylvania | 80 | 2.9% |
| Other states and territories | 1102 | 39.9% |
Location highlights
- A large share of complaints in Nevada originated from Las vegas, which accounted for most reports within the state.
- California had the widest distribution of complaints, with reports originating from 182 different cities.
What the complaints were about
Complaints recorded on this date related to 7 different complaint categories. Phone accounted for the largest share, with 2422 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 2422 | 87.6% |
| Internet | 287 | 10.4% |
| TV | 34 | 1.2% |
| Emergency | 9 | 0.3% |
| Radio | 8 | 0.3% |
| Accessibility | 3 | 0.1% |
| Request for Dispute Assistance | 1 | 0.0% |
Phone complaints
2422 complaints were recorded in this category, representing 87.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 1633 | 67.4% |
| Unwanted Calls | 436 | 18.0% |
| Cramming (unauthorized charges on your phone bill) | 124 | 5.1% |
| Equipment | 83 | 3.4% |
| Availability (including rural call completion) | 54 | 2.2% |
| Number Portability (keeping your number if you change providers) | 46 | 1.9% |
| Interference (including signal jammers) | 20 | 0.8% |
| Privacy | 13 | 0.5% |
| Slamming (change of your carrier without permission) | 9 | 0.4% |
| Rural Call Completion | 3 | 0.1% |
| Junk Faxes | 1 | 0.0% |
Billing and Unwanted Calls were the main issues reported in this category, while other issues were less common.
Internet complaints
287 complaints were recorded in this category, representing 10.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 137 | 47.7% |
| Availability | 52 | 18.1% |
| Interference | 34 | 11.8% |
| Equipment | 32 | 11.1% |
| Speed | 23 | 8.0% |
| Privacy | 9 | 3.1% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
34 complaints were recorded in this category, representing 1.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 11 | 32.4% |
| Indecency | 8 | 23.5% |
| Availability | 5 | 14.7% |
| Equipment | 4 | 11.8% |
| Interference | 2 | 5.9% |
| Privacy | 2 | 5.9% |
| Loud Commercials | 1 | 2.9% |
Complaints in this category covered a range of issues, including Billing, Indecency and Availability.
Unwanted calls
There were 436 complaints relating to unwanted calls on this date, representing 15.8% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (321) 499-1734 | 9 | 2.1% |
| (321) 499-1850 | 9 | 2.1% |
| (321) 499-1813 | 3 | 0.7% |
| (833) 662-5708 | 3 | 0.7% |
| (833) 662-5846 | 3 | 0.7% |
| (866) 771-4607 | 3 | 0.7% |
| (360) 417-2062 | 2 | 0.5% |
| (727) 261-2296 | 2 | 0.5% |
| (833) 348-0243 | 2 | 0.5% |
| (833) 387-0113 | 2 | 0.5% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- Several business contact numbers were reported multiple times, with no single number clearly ahead of the others.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.