FCC Consumer Complaints – 3 July 2026
Introduction
The Federal Communications Commission recorded 1442 consumer complaints on 3 July 2026 relating to telecommunications services, this represented a decline from the 2764 complaints recorded the day before. Reports were received from 49 states and territories, with California recording slightly more complaints than other locations. Complaints relating to Billing were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1442
- States & territories reporting
- 49
- Most common issue
- Billing (714)
- Most reported state/territory
- California (194)
Where the complaints came from
Across 862 cities in 49 states and territories, a total of 1442 complaints were recorded on 3 July 2026. Complaints were distributed across states and territories in a broadly even manner, with no individual location standing out significantly. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 194 | 13.5% |
| Texas | 154 | 10.7% |
| Florida | 110 | 7.6% |
| Georgia | 73 | 5.1% |
| Illinois | 60 | 4.2% |
| New York | 58 | 4.0% |
| New Jersey | 48 | 3.3% |
| Minnesota | 47 | 3.3% |
| Pennsylvania | 45 | 3.1% |
| Washington | 43 | 3.0% |
| Other states and territories | 610 | 42.3% |
What the complaints were about
The complaints recorded on this date were spread across 7 complaint categories. Phone was the most reported category, with 1212 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1212 | 84.0% |
| Internet | 178 | 12.3% |
| TV | 38 | 2.6% |
| Emergency | 5 | 0.3% |
| Radio | 5 | 0.3% |
| Request for Dispute Assistance | 3 | 0.2% |
| Accessibility | 1 | 0.1% |
Phone complaints
1212 complaints were recorded in this category, representing 84.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 619 | 51.1% |
| Unwanted Calls | 374 | 30.9% |
| Equipment | 61 | 5.0% |
| Cramming (unauthorized charges on your phone bill) | 50 | 4.1% |
| Availability (including rural call completion) | 43 | 3.5% |
| Number Portability (keeping your number if you change providers) | 34 | 2.8% |
| Privacy | 12 | 1.0% |
| Interference (including signal jammers) | 10 | 0.8% |
| Slamming (change of your carrier without permission) | 6 | 0.5% |
| Rural Call Completion | 3 | 0.2% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Billing accounted for the largest share of the remaining complaints, with other issues reported less frequently.
Internet complaints
178 complaints were recorded in this category, representing 12.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 79 | 44.4% |
| Availability | 38 | 21.3% |
| Equipment | 21 | 11.8% |
| Interference | 19 | 10.7% |
| Speed | 15 | 8.4% |
| Privacy | 6 | 3.4% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
38 complaints were recorded in this category, representing 2.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 16 | 42.1% |
| Indecency | 7 | 18.4% |
| Loud Commercials | 4 | 10.5% |
| Availability | 3 | 7.9% |
| Equipment | 3 | 7.9% |
| Interference | 3 | 7.9% |
| Privacy | 2 | 5.3% |
Billing and Indecency accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
There were 374 complaints relating to unwanted calls on this date, representing 25.9% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 662-5708 | 6 | 1.6% |
| (321) 499-1861 | 4 | 1.1% |
| (877) 556-9255 | 4 | 1.1% |
| (321) 499-1734 | 3 | 0.8% |
| (855) 994-1955 | 3 | 0.8% |
| (320) 383-8918 | 2 | 0.5% |
| (320) 526-1484 | 2 | 0.5% |
| (321) 499-1777 | 2 | 0.5% |
| (321) 499-1850 | 2 | 0.5% |
| (877) 510-3525 | 2 | 0.5% |
Key patterns
- Business Loans Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (833) 662-5708 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.