FCC Consumer Complaints – 4 July 2026
Introduction
On Saturday, 4 July 2026, the Federal Communications Commission recorded 608 consumer complaints relating to telecommunications services, complaint volume fell from 1442 complaints the previous day. Complaints were reported across 48 states and territories, with California slightly ahead of the other locations. Complaints were most commonly associated with Billing, accounting for 307 complaints.
Key statistics
- Total complaints
- 608
- States & territories reporting
- 48
- Most common issue
- Billing (307)
- Most reported state/territory
- California (78)
Where the complaints came from
Across 449 cities in 48 states and territories, a total of 608 complaints were recorded on 4 July 2026. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 78 | 12.8% |
| Texas | 52 | 8.6% |
| Florida | 47 | 7.7% |
| Illinois | 31 | 5.1% |
| New York | 26 | 4.3% |
| Arizona | 25 | 4.1% |
| Georgia | 25 | 4.1% |
| New Jersey | 23 | 3.8% |
| Pennsylvania | 22 | 3.6% |
| North Carolina | 20 | 3.3% |
| Other states and territories | 258 | 42.4% |
What the complaints were about
The complaints recorded on this date fell into 5 different complaint categories. Phone accounted for the largest share, with 477 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 477 | 78.5% |
| Internet | 98 | 16.1% |
| TV | 21 | 3.5% |
| Emergency | 7 | 1.2% |
| Radio | 5 | 0.8% |
Phone complaints
477 complaints were recorded in this category, representing 78.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 261 | 54.7% |
| Unwanted Calls | 107 | 22.4% |
| Equipment | 35 | 7.3% |
| Availability (including rural call completion) | 29 | 6.1% |
| Cramming (unauthorized charges on your phone bill) | 21 | 4.4% |
| Number Portability (keeping your number if you change providers) | 10 | 2.1% |
| Interference (including signal jammers) | 5 | 1.0% |
| Privacy | 5 | 1.0% |
| Slamming (change of your carrier without permission) | 3 | 0.6% |
The largest share of complaints in this category related to Billing and Unwanted Calls, with fewer reports falling into other issue types.
Internet complaints
98 complaints were recorded in this category, representing 16.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 42 | 42.9% |
| Availability | 19 | 19.4% |
| Equipment | 14 | 14.3% |
| Interference | 12 | 12.2% |
| Speed | 10 | 10.2% |
| Privacy | 1 | 1.0% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
Unwanted calls
A total of 107 complaints relating to unwanted calls were recorded on this date, representing 17.6% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (321) 499-1734 | 5 | 4.7% |
| (888) 912-0374 | 2 | 1.9% |
| (205) 509-9627 | 1 | 0.9% |
| (305) 234-0181 | 1 | 0.9% |
| (312) 499-1861 | 1 | 0.9% |
| (314) 582-9231 | 1 | 0.9% |
| (321) 499-1850 | 1 | 0.9% |
| (321) 499-1861 | 1 | 0.9% |
| (334) 533-2958 | 1 | 0.9% |
| (336) 270-4554 | 1 | 0.9% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (321) 499-1734 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.