FCC Consumer Complaints – July 2026
Introduction
The Federal Communications Commission recorded 44786 consumer complaints in July 2026 relating to telecommunications services, this represented an increase from the 32895 complaints recorded the month before. Reports were received from 55 states and territories, with California recording slightly more complaints than other locations. Billing recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 44786
- Days with complaint data
- 31
- Days with complaints
- 31
- States & territories reporting
- 55
- Most common issue
- Billing (16659)
- Most reported state/territory
- California (5417)
Daily complaint activity
Across the month, the FCC recorded an average of 1444.7 complaints per day. The highest daily total was 3922 complaints on 1 July 2026, while 19 days recorded more complaints than the monthly daily average. The lowest daily total was 499 complaints on 31 July 2026, well below the monthly average.
Each bar represents one day of the month. Taller bars indicate more complaints.
Where the complaints came from
A total of 44786 complaints were recorded in July 2026, with reports originating from 7154 cities in 55 states and territories. Activity was spread across states and territories, with no single location accounting for a substantial share of complaints. Despite the overall distribution, a notable concentration at the city level was observed in District of Columbia, where Washington accounted for 365 of the 378 complaints recorded in the state.
The table below summarises the number of complaints reported in each state and territory during the month, ordered by total reports.
| State/Territory | Complaints | Share |
|---|---|---|
| California | 5417 | 12.1% |
| Texas | 4058 | 9.1% |
| Florida | 3727 | 8.3% |
| New York | 2223 | 5.0% |
| Pennsylvania | 1791 | 4.0% |
| Illinois | 1763 | 3.9% |
| Colorado | 1688 | 3.8% |
| Georgia | 1669 | 3.7% |
| North Carolina | 1567 | 3.5% |
| Virginia | 1534 | 3.4% |
| Other states and territories | 19337 | 43.2% |
Location highlights
- Complaint activity in District of Columbia was almost entirely concentrated in Washington.
- California had the widest distribution of complaints, with reports originating from 704 different cities.
What the complaints were about
The complaints recorded during the month fell into 7 different complaint categories. Phone was the most reported category, with 35188 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 35188 | 78.6% |
| Internet | 7090 | 15.8% |
| TV | 1778 | 4.0% |
| Radio | 380 | 0.8% |
| Emergency | 248 | 0.6% |
| Accessibility | 73 | 0.2% |
| Request for Dispute Assistance | 29 | 0.1% |
Phone complaints
35188 complaints were recorded in this category during the month, representing 78.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 13647 | 38.8% |
| Billing | 12938 | 36.8% |
| Equipment | 2354 | 6.7% |
| Availability (including rural call completion) | 2284 | 6.5% |
| Number Portability (keeping your number if you change providers) | 1424 | 4.0% |
| Cramming (unauthorized charges on your phone bill) | 1209 | 3.4% |
| Interference (including signal jammers) | 522 | 1.5% |
| Privacy | 421 | 1.2% |
| Slamming (change of your carrier without permission) | 168 | 0.5% |
| Junk Faxes | 126 | 0.4% |
| Rural Call Completion | 58 | 0.2% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
7090 complaints were recorded in this category during the month, representing 15.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 3231 | 45.6% |
| Availability | 1529 | 21.6% |
| Equipment | 854 | 12.0% |
| Interference | 738 | 10.4% |
| Speed | 487 | 6.9% |
| Privacy | 251 | 3.5% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
1778 complaints were recorded in this category during the month, representing 4.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 493 | 27.7% |
| Billing | 486 | 27.3% |
| Indecency | 313 | 17.6% |
| Loud Commercials | 172 | 9.7% |
| Interference | 147 | 8.3% |
| Equipment | 122 | 6.9% |
| Privacy | 32 | 1.8% |
A broad mix of issues was reported in this category, with Availability, Billing and Indecency among the most common.
Radio complaints
380 complaints were recorded in this category during the month, representing 0.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Interference | 167 | 43.9% |
| Pirate Radio | 104 | 27.4% |
| Indecency | 47 | 12.4% |
| Equipment | 22 | 5.8% |
| Commercials/Promotions | 20 | 5.3% |
| Availability | 11 | 2.9% |
| Billing | 4 | 1.1% |
The largest share of complaints in this category related to Interference and Pirate Radio, with fewer reports falling into other issue types.
Emergency complaints
248 complaints were recorded in this category during the month, representing 0.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Interference | 139 | 56.0% |
| Phone | 43 | 17.3% |
| Other | 41 | 16.5% |
| Tower | 25 | 10.1% |
The largest share of complaints in this category related to Interference and Phone, with fewer reports falling into other issue types.
Accessibility complaints
73 complaints were recorded in this category during the month, representing 0.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Closed Captioning on TV | 22 | 30.1% |
| Closed Captioning over the Internet | 15 | 20.5% |
| Telecommunications Relay Service (TRS) | 15 | 20.5% |
| Emergency Information on TV | 3 | 4.1% |
| Hearing Aid Compatibility of Wireless Phones | 3 | 4.1% |
| Video Description | 3 | 4.1% |
A broad mix of issues was reported in this category, with Closed Captioning on TV, Closed Captioning over the Internet and Telecommunications Relay Service (TRS) among the most common.
Unwanted calls
13647 complaints relating to unwanted calls were recorded on this date, accounting for 30.5% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported caller ID numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (912) 394-4164 | 13 | 0.1% |
| (912) 455-1007 | 13 | 0.1% |
| (800) 895-4999 | 11 | 0.1% |
| (656) 219-6586 | 10 | 0.1% |
| (601) 202-1025 | 8 | 0.1% |
| (240) 267-4370 | 7 | 0.1% |
| (478) 291-8225 | 6 | 0.0% |
| (478) 307-7850 | 6 | 0.0% |
| (540) 735-3543 | 5 | 0.0% |
| (208) 618-7164 | 4 | 0.0% |
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (321) 499-1734 | 358 | 2.6% |
| (855) 994-1955 | 58 | 0.4% |
| (369) 216-6437 | 52 | 0.4% |
| (877) 556-9255 | 40 | 0.3% |
| (309) 301-1881 | 39 | 0.3% |
| (331) 888-1773 | 29 | 0.2% |
| (279) 759-9651 | 24 | 0.2% |
| (331) 248-4967 | 24 | 0.2% |
| (321) 866-1778 | 23 | 0.2% |
| (888) 310-4084 | 22 | 0.2% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (321) 499-1734 stood out as the most frequently reported business contact number.
- Several caller ID numbers were reported multiple times, with no single number clearly ahead of the others.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.