FCC Consumer Complaints – 30 July 2026
Introduction
On 30 July 2026, the Federal Communications Commission recorded 1619 consumer complaints relating to telecommunications services, this was lower than the 1899 complaints recorded the previous day. Complaints were reported across 53 states and territories, with California slightly ahead of the other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1619
- States & territories reporting
- 53
- Most common issue
- Unwanted Calls (639)
- Most reported state/territory
- California (188)
Where the complaints came from
On 30 July 2026, the 1619 complaints recorded by the Federal Communications Commission were reported from 996 cities across 53 states and territories. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 188 | 11.6% |
| Florida | 138 | 8.5% |
| Texas | 129 | 8.0% |
| New York | 92 | 5.7% |
| Colorado | 68 | 4.2% |
| North Carolina | 68 | 4.2% |
| Washington | 68 | 4.2% |
| Ohio | 62 | 3.8% |
| Pennsylvania | 61 | 3.8% |
| Georgia | 55 | 3.4% |
| Other states and territories | 690 | 42.6% |
What the complaints were about
Complaints recorded on this date related to 7 different complaint categories. Phone was the most reported category, with 1293 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1293 | 79.9% |
| Internet | 248 | 15.3% |
| TV | 57 | 3.5% |
| Radio | 11 | 0.7% |
| Emergency | 7 | 0.4% |
| Accessibility | 2 | 0.1% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
1293 complaints were recorded in this category, representing 79.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 639 | 49.4% |
| Billing | 336 | 26.0% |
| Equipment | 88 | 6.8% |
| Availability (including rural call completion) | 81 | 6.3% |
| Number Portability (keeping your number if you change providers) | 57 | 4.4% |
| Cramming (unauthorized charges on your phone bill) | 31 | 2.4% |
| Interference (including signal jammers) | 25 | 1.9% |
| Privacy | 17 | 1.3% |
| Slamming (change of your carrier without permission) | 11 | 0.9% |
| Junk Faxes | 3 | 0.2% |
| Rural Call Completion | 2 | 0.2% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
248 complaints were recorded in this category, representing 15.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 122 | 49.2% |
| Availability | 52 | 21.0% |
| Interference | 29 | 11.7% |
| Equipment | 27 | 10.9% |
| Speed | 12 | 4.8% |
| Privacy | 6 | 2.4% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
57 complaints were recorded in this category, representing 3.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 22 | 38.6% |
| Indecency | 12 | 21.1% |
| Availability | 10 | 17.5% |
| Loud Commercials | 6 | 10.5% |
| Equipment | 3 | 5.3% |
| Interference | 3 | 5.3% |
| Privacy | 1 | 1.8% |
The remaining complaints in this category were spread across several issues, including Billing, Indecency and Availability.
Unwanted calls
A total of 639 complaints relating to unwanted calls were recorded on this date, representing 39.5% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (369) 216-6437 | 19 | 3.0% |
| (309) 301-1881 | 5 | 0.8% |
| (369) 216-6303 | 4 | 0.6% |
| (877) 957-0094 | 4 | 0.6% |
| (217) 394-8983 | 3 | 0.5% |
| (800) 895-4999 | 3 | 0.5% |
| (866) 771-6087 | 3 | 0.5% |
| (425) 207-3162 | 2 | 0.3% |
| (479) 265-1904 | 2 | 0.3% |
| (601) 202-1025 | 2 | 0.3% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (369) 216-6437 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.