FCC Consumer Complaints – 29 July 2026
Introduction
A total of 1899 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Wednesday, 29 July 2026, this represented a decline from the 2352 complaints recorded the day before. Reports were received from 52 states and territories, with California recording slightly more complaints than other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1899
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (679)
- Most reported state/territory
- California (227)
Where the complaints came from
On 29 July 2026, the 1899 complaints recorded by the Federal Communications Commission were reported from 1093 cities across 52 states and territories. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 227 | 12.0% |
| Texas | 188 | 9.9% |
| Florida | 158 | 8.3% |
| New York | 121 | 6.4% |
| North Carolina | 82 | 4.3% |
| Colorado | 81 | 4.3% |
| Pennsylvania | 77 | 4.1% |
| New Jersey | 73 | 3.8% |
| Georgia | 72 | 3.8% |
| Illinois | 64 | 3.4% |
| Other states and territories | 756 | 39.8% |
What the complaints were about
A total of 7 complaint categories were represented in the complaints recorded on this date. Phone accounted for the largest share, with 1527 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1527 | 80.4% |
| Internet | 281 | 14.8% |
| TV | 54 | 2.8% |
| Radio | 25 | 1.3% |
| Emergency | 6 | 0.3% |
| Accessibility | 3 | 0.2% |
| Request for Dispute Assistance | 3 | 0.2% |
Phone complaints
1527 complaints were recorded in this category, representing 80.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 679 | 44.5% |
| Billing | 410 | 26.9% |
| Availability (including rural call completion) | 186 | 12.2% |
| Equipment | 88 | 5.8% |
| Number Portability (keeping your number if you change providers) | 55 | 3.6% |
| Cramming (unauthorized charges on your phone bill) | 37 | 2.4% |
| Interference (including signal jammers) | 36 | 2.4% |
| Privacy | 17 | 1.1% |
| Junk Faxes | 6 | 0.4% |
| Rural Call Completion | 5 | 0.3% |
| Slamming (change of your carrier without permission) | 4 | 0.3% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
281 complaints were recorded in this category, representing 14.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 138 | 49.1% |
| Availability | 46 | 16.4% |
| Equipment | 34 | 12.1% |
| Interference | 29 | 10.3% |
| Speed | 25 | 8.9% |
| Privacy | 9 | 3.2% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
54 complaints were recorded in this category, representing 2.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 21 | 38.9% |
| Availability | 11 | 20.4% |
| Loud Commercials | 9 | 16.7% |
| Indecency | 7 | 13.0% |
| Equipment | 3 | 5.6% |
| Interference | 2 | 3.7% |
| Privacy | 1 | 1.9% |
Complaints in this category covered a range of issues, including Billing, Availability and Loud Commercials.
Unwanted calls
A total of 679 complaints relating to unwanted calls were recorded on this date, representing 35.8% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported caller ID numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (800) 895-4999 | 5 | 0.7% |
| (817) 204-6669 | 3 | 0.4% |
| (201) 720-5986 | 2 | 0.3% |
| (309) 767-8576 | 2 | 0.3% |
| (629) 240-9972 | 2 | 0.3% |
| (800) 531-8722 | 2 | 0.3% |
| (844) 690-4438 | 2 | 0.3% |
| (877) 265-9912 | 2 | 0.3% |
| (970) 513-1109 | 2 | 0.3% |
| (201) 270-1233 | 1 | 0.1% |
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (369) 216-6437 | 18 | 2.7% |
| (369) 216-6303 | 7 | 1.0% |
| (800) 895-4999 | 7 | 1.0% |
| (833) 662-5747 | 6 | 0.9% |
| (309) 301-1881 | 5 | 0.7% |
| (855) 357-2020 | 4 | 0.6% |
| (817) 204-6669 | 3 | 0.4% |
| (855) 580-2671 | 3 | 0.4% |
| (855) 883-0570 | 3 | 0.4% |
| (207) 559-2624 | 2 | 0.3% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (369) 216-6437 stood out as the most frequently reported business contact number.
- (800) 895-4999 was reported slightly more often than other caller ID numbers.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.