FCC Consumer Complaints – 17 July 2026
Introduction
The Federal Communications Commission recorded 1707 consumer complaints on 17 July 2026 relating to telecommunications services, complaint volume increased from 1673 complaints the previous day. Complaints were reported across 51 states and territories, with California slightly ahead of the other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1707
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (578)
- Most reported state/territory
- California (161)
Where the complaints came from
Across 1037 cities in 51 states and territories, a total of 1707 complaints were recorded on 17 July 2026. Complaints were spread broadly across states and territories, with no individual location contributing a significant share. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 161 | 9.4% |
| Texas | 146 | 8.6% |
| Florida | 143 | 8.4% |
| Colorado | 100 | 5.9% |
| Illinois | 70 | 4.1% |
| New York | 68 | 4.0% |
| Georgia | 66 | 3.9% |
| Virginia | 66 | 3.9% |
| Pennsylvania | 64 | 3.7% |
| Arizona | 63 | 3.7% |
| Other states and territories | 760 | 44.5% |
What the complaints were about
Complaints recorded on this date related to 7 different complaint categories. Phone accounted for the largest share, with 1175 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1175 | 68.8% |
| TV | 264 | 15.5% |
| Internet | 244 | 14.3% |
| Emergency | 9 | 0.5% |
| Radio | 9 | 0.5% |
| Accessibility | 5 | 0.3% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
1175 complaints were recorded in this category, representing 68.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 578 | 49.2% |
| Billing | 289 | 24.6% |
| Equipment | 95 | 8.1% |
| Availability (including rural call completion) | 83 | 7.1% |
| Number Portability (keeping your number if you change providers) | 46 | 3.9% |
| Cramming (unauthorized charges on your phone bill) | 39 | 3.3% |
| Privacy | 20 | 1.7% |
| Interference (including signal jammers) | 19 | 1.6% |
| Slamming (change of your carrier without permission) | 3 | 0.3% |
| Junk Faxes | 2 | 0.2% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Availability (including rural call completion).
TV complaints
264 complaints were recorded in this category, representing 15.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 147 | 55.7% |
| Indecency | 49 | 18.6% |
| Interference | 37 | 14.0% |
| Billing | 18 | 6.8% |
| Equipment | 8 | 3.0% |
| Loud Commercials | 3 | 1.1% |
The largest share of complaints in this category related to Availability and Indecency, with fewer reports falling into other issue types.
Internet complaints
244 complaints were recorded in this category, representing 14.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 110 | 45.1% |
| Availability | 51 | 20.9% |
| Equipment | 43 | 17.6% |
| Interference | 21 | 8.6% |
| Privacy | 11 | 4.5% |
| Speed | 8 | 3.3% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
Unwanted calls
578 complaints relating to unwanted calls were recorded on this date, accounting for 33.9% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (309) 300-1693 | 5 | 0.9% |
| (323) 982-3921 | 4 | 0.7% |
| (866) 398-3714 | 4 | 0.7% |
| (877) 556-9255 | 4 | 0.7% |
| (877) 578-4153 | 4 | 0.7% |
| (833) 727-6754 | 3 | 0.5% |
| (279) 759-9764 | 2 | 0.3% |
| (303) 401-6022 | 2 | 0.3% |
| (757) 269-7879 | 2 | 0.3% |
| (855) 580-2531 | 2 | 0.3% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (309) 300-1693 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.