FCC Consumer Complaints – 6 July 2026
Introduction
On Monday, 6 July 2026, the Federal Communications Commission recorded 1448 consumer complaints relating to telecommunications services, this represented an increase from the 545 complaints recorded the previous day. The complaints came from 52 states and territories, with California reporting a modestly higher count than the other locations. Complaints relating to Billing were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1448
- States & territories reporting
- 52
- Most common issue
- Billing (544)
- Most reported state/territory
- California (179)
Where the complaints came from
Across 907 cities in 52 states and territories, a total of 1448 complaints were recorded on 6 July 2026. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 179 | 12.4% |
| Florida | 130 | 9.0% |
| Texas | 110 | 7.6% |
| New York | 105 | 7.3% |
| Pennsylvania | 60 | 4.1% |
| Washington | 54 | 3.7% |
| Georgia | 53 | 3.7% |
| Colorado | 52 | 3.6% |
| Illinois | 51 | 3.5% |
| North Carolina | 50 | 3.5% |
| Other states and territories | 602 | 41.6% |
What the complaints were about
A total of 6 complaint categories were represented in the complaints recorded on this date. Phone was the most reported category, with 1065 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1065 | 73.5% |
| Internet | 296 | 20.4% |
| TV | 64 | 4.4% |
| Emergency | 11 | 0.8% |
| Radio | 10 | 0.7% |
| Accessibility | 2 | 0.1% |
Phone complaints
1065 complaints were recorded in this category, representing 73.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 381 | 35.8% |
| Unwanted Calls | 377 | 35.4% |
| Availability (including rural call completion) | 92 | 8.6% |
| Equipment | 81 | 7.6% |
| Number Portability (keeping your number if you change providers) | 50 | 4.7% |
| Cramming (unauthorized charges on your phone bill) | 37 | 3.5% |
| Privacy | 19 | 1.8% |
| Interference (including signal jammers) | 18 | 1.7% |
| Slamming (change of your carrier without permission) | 4 | 0.4% |
| Junk Faxes | 3 | 0.3% |
| Rural Call Completion | 3 | 0.3% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
296 complaints were recorded in this category, representing 20.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 149 | 50.3% |
| Availability | 53 | 17.9% |
| Equipment | 37 | 12.5% |
| Interference | 34 | 11.5% |
| Speed | 12 | 4.1% |
| Privacy | 11 | 3.7% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
64 complaints were recorded in this category, representing 4.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 17 | 26.6% |
| Billing | 14 | 21.9% |
| Indecency | 14 | 21.9% |
| Loud Commercials | 9 | 14.1% |
| Equipment | 5 | 7.8% |
| Interference | 5 | 7.8% |
Complaints in this category covered a range of issues, including Availability, Billing and Indecency.
Unwanted calls
There were 377 complaints relating to unwanted calls on this date, representing 26% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (855) 994-1955 | 8 | 2.1% |
| (321) 499-1734 | 6 | 1.6% |
| (321) 866-1469 | 5 | 1.3% |
| (877) 556-9255 | 4 | 1.1% |
| (458) 223-3165 | 2 | 0.5% |
| (555) 555-5555 | 2 | 0.5% |
| (615) 249-8031 | 2 | 0.5% |
| (833) 662-5843 | 2 | 0.5% |
| (844) 515-1819 | 2 | 0.5% |
| (877) 578-3898 | 2 | 0.5% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (855) 994-1955 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.