FCC Consumer Complaints – 7 July 2026
Introduction
On 7 July 2026, 1548 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, complaint volume increased from 1448 complaints the previous day. Complaints were reported across 51 states and territories, with California slightly ahead of the other locations. Complaints relating to Billing were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1548
- States & territories reporting
- 51
- Most common issue
- Billing (513)
- Most reported state/territory
- California (189)
Where the complaints came from
On 7 July 2026, the 1548 complaints recorded by the Federal Communications Commission were reported from 983 cities across 51 states and territories. Complaint reports were spread across multiple states and territories, without any one location accounting for a large share. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 189 | 12.2% |
| Florida | 120 | 7.8% |
| Texas | 118 | 7.6% |
| Colorado | 104 | 6.7% |
| Pennsylvania | 79 | 5.1% |
| New York | 67 | 4.3% |
| North Carolina | 62 | 4.0% |
| Ohio | 59 | 3.8% |
| New Jersey | 58 | 3.7% |
| Illinois | 55 | 3.6% |
| Other states and territories | 636 | 41.1% |
What the complaints were about
Complaints recorded on this date related to 6 different complaint categories. Phone was the most reported category, with 1179 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1179 | 76.2% |
| Internet | 290 | 18.7% |
| TV | 50 | 3.2% |
| Radio | 19 | 1.2% |
| Accessibility | 6 | 0.4% |
| Emergency | 4 | 0.3% |
Phone complaints
1179 complaints were recorded in this category, representing 76.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 510 | 43.3% |
| Billing | 368 | 31.2% |
| Equipment | 93 | 7.9% |
| Availability (including rural call completion) | 79 | 6.7% |
| Number Portability (keeping your number if you change providers) | 51 | 4.3% |
| Cramming (unauthorized charges on your phone bill) | 39 | 3.3% |
| Interference (including signal jammers) | 16 | 1.4% |
| Privacy | 11 | 0.9% |
| Junk Faxes | 4 | 0.3% |
| Rural Call Completion | 4 | 0.3% |
| Slamming (change of your carrier without permission) | 4 | 0.3% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
290 complaints were recorded in this category, representing 18.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 126 | 43.4% |
| Availability | 71 | 24.5% |
| Equipment | 37 | 12.8% |
| Interference | 25 | 8.6% |
| Speed | 25 | 8.6% |
| Privacy | 6 | 2.1% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
50 complaints were recorded in this category, representing 3.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 19 | 38.0% |
| Availability | 11 | 22.0% |
| Equipment | 6 | 12.0% |
| Indecency | 5 | 10.0% |
| Interference | 4 | 8.0% |
| Loud Commercials | 4 | 8.0% |
| Privacy | 1 | 2.0% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
Unwanted calls
There were 510 complaints relating to unwanted calls on this date, representing 32.9% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (321) 866-1567 | 6 | 1.2% |
| (321) 499-1734 | 5 | 1.0% |
| (855) 994-1955 | 5 | 1.0% |
| (877) 578-4143 | 5 | 1.0% |
| (877) 578-3898 | 4 | 0.8% |
| (866) 666-1351 | 3 | 0.6% |
| (888) 310-4084 | 3 | 0.6% |
| (321) 499-1813 | 2 | 0.4% |
| (321) 866-1469 | 2 | 0.4% |
| (615) 249-4034 | 2 | 0.4% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (321) 866-1567 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.