FCC Consumer Complaints – 24 July 2026
Introduction
On Friday, 24 July 2026, 1462 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, complaint volume fell from 1501 complaints the day before. The complaints came from 52 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1462
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (599)
- Most reported state/territory
- California (174)
Where the complaints came from
Across 916 cities in 52 states and territories, a total of 1462 complaints were recorded on 24 July 2026. The distribution of complaints was relatively even, with no single state or territory contributing a dominant share. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 174 | 11.9% |
| Texas | 136 | 9.3% |
| Florida | 126 | 8.6% |
| New York | 68 | 4.7% |
| Georgia | 65 | 4.4% |
| Pennsylvania | 59 | 4.0% |
| New Jersey | 56 | 3.8% |
| Arizona | 49 | 3.4% |
| Illinois | 49 | 3.4% |
| Ohio | 49 | 3.4% |
| Other states and territories | 631 | 43.2% |
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. Phone accounted for the largest share, with 1160 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1160 | 79.3% |
| Internet | 236 | 16.1% |
| TV | 39 | 2.7% |
| Radio | 15 | 1.0% |
| Emergency | 9 | 0.6% |
| Accessibility | 2 | 0.1% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
1160 complaints were recorded in this category, representing 79.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 599 | 51.6% |
| Billing | 314 | 27.1% |
| Equipment | 79 | 6.8% |
| Number Portability (keeping your number if you change providers) | 57 | 4.9% |
| Availability (including rural call completion) | 54 | 4.7% |
| Cramming (unauthorized charges on your phone bill) | 25 | 2.2% |
| Privacy | 13 | 1.1% |
| Interference (including signal jammers) | 11 | 0.9% |
| Junk Faxes | 3 | 0.3% |
| Rural Call Completion | 2 | 0.2% |
| Slamming (change of your carrier without permission) | 2 | 0.2% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Equipment and Number Portability (keeping your number if you change providers).
Internet complaints
236 complaints were recorded in this category, representing 16.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 104 | 44.1% |
| Availability | 58 | 24.6% |
| Equipment | 29 | 12.3% |
| Speed | 20 | 8.5% |
| Interference | 18 | 7.6% |
| Privacy | 7 | 3.0% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
39 complaints were recorded in this category, representing 2.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 13 | 33.3% |
| Indecency | 8 | 20.5% |
| Availability | 7 | 17.9% |
| Loud Commercials | 6 | 15.4% |
| Equipment | 4 | 10.3% |
| Privacy | 1 | 2.6% |
Complaints in this category covered a range of issues, including Billing, Indecency and Availability.
Unwanted calls
599 complaints relating to unwanted calls were recorded on this date, accounting for 41% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (350) 202-9954 | 9 | 1.5% |
| (331) 888-1773 | 7 | 1.2% |
| (331) 888-1953 | 6 | 1.0% |
| (331) 888-1948 | 5 | 0.8% |
| (888) 310-0760 | 4 | 0.7% |
| (888) 401-0173 | 4 | 0.7% |
| (888) 912-3038 | 4 | 0.7% |
| (866) 386-5142 | 3 | 0.5% |
| (888) 401-0153 | 3 | 0.5% |
| (309) 301-1431 | 2 | 0.3% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (350) 202-9954 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.