FCC Consumer Complaints – 23 July 2026
Introduction
On Thursday, 23 July 2026, 1501 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, complaint volume fell from 1615 complaints the previous day. Reports were received from 52 states and territories, with California recording slightly more complaints than other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1501
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (632)
- Most reported state/territory
- California (174)
Where the complaints came from
On 23 July 2026, the 1501 complaints recorded by the Federal Communications Commission were reported from 922 cities across 52 states and territories. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 174 | 11.6% |
| Florida | 135 | 9.0% |
| Texas | 126 | 8.4% |
| Colorado | 67 | 4.5% |
| New York | 64 | 4.3% |
| Illinois | 62 | 4.1% |
| Georgia | 60 | 4.0% |
| New Jersey | 59 | 3.9% |
| North Carolina | 54 | 3.6% |
| Pennsylvania | 54 | 3.6% |
| Other states and territories | 646 | 43.0% |
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. Phone was the most reported category, with 1185 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1185 | 78.9% |
| Internet | 250 | 16.7% |
| TV | 48 | 3.2% |
| Radio | 9 | 0.6% |
| Emergency | 5 | 0.3% |
| Accessibility | 3 | 0.2% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
1185 complaints were recorded in this category, representing 78.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 632 | 53.3% |
| Billing | 284 | 24.0% |
| Equipment | 77 | 6.5% |
| Availability (including rural call completion) | 71 | 6.0% |
| Number Portability (keeping your number if you change providers) | 52 | 4.4% |
| Cramming (unauthorized charges on your phone bill) | 26 | 2.2% |
| Privacy | 16 | 1.4% |
| Interference (including signal jammers) | 11 | 0.9% |
| Junk Faxes | 7 | 0.6% |
| Slamming (change of your carrier without permission) | 7 | 0.6% |
| Rural Call Completion | 2 | 0.2% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
250 complaints were recorded in this category, representing 16.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 108 | 43.2% |
| Availability | 53 | 21.2% |
| Equipment | 37 | 14.8% |
| Interference | 23 | 9.2% |
| Speed | 18 | 7.2% |
| Privacy | 11 | 4.4% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
48 complaints were recorded in this category, representing 3.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 24 | 50.0% |
| Indecency | 7 | 14.6% |
| Availability | 5 | 10.4% |
| Interference | 5 | 10.4% |
| Loud Commercials | 3 | 6.3% |
| Equipment | 2 | 4.2% |
| Privacy | 2 | 4.2% |
Billing and Indecency were the main issues reported in this category, while other issues were less common.
Unwanted calls
There were 632 complaints relating to unwanted calls on this date, representing 42.1% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (331) 888-1773 | 10 | 1.6% |
| (866) 386-5430 | 6 | 0.9% |
| (309) 301-1798 | 5 | 0.8% |
| (601) 202-1025 | 5 | 0.8% |
| (331) 888-1948 | 4 | 0.6% |
| (331) 888-1953 | 4 | 0.6% |
| (833) 491-0408 | 4 | 0.6% |
| (877) 578-3308 | 4 | 0.6% |
| (888) 912-3692 | 4 | 0.6% |
| (877) 556-9255 | 3 | 0.5% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (331) 888-1773 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.