FCC Consumer Complaints – 22 July 2026
Introduction
The Federal Communications Commission recorded 1615 consumer complaints on Wednesday, 22 July 2026 relating to telecommunications services, complaint volume fell from 1731 complaints the previous day. Reports were received from 52 states and territories, with California recording slightly more complaints than other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1615
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (628)
- Most reported state/territory
- California (182)
Where the complaints came from
The 1615 complaints recorded on 22 July 2026 were submitted from 985 cities across 52 states and territories. Overall, complaint activity was broadly distributed, with no single state or territory representing a significant proportion of the total. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 182 | 11.3% |
| Texas | 147 | 9.1% |
| Florida | 135 | 8.4% |
| New York | 76 | 4.7% |
| Colorado | 75 | 4.6% |
| North Carolina | 72 | 4.5% |
| Pennsylvania | 64 | 4.0% |
| New Jersey | 60 | 3.7% |
| Ohio | 60 | 3.7% |
| Georgia | 56 | 3.5% |
| Other states and territories | 688 | 42.6% |
What the complaints were about
A total of 7 complaint categories were represented in the complaints recorded on this date. The largest number of complaints fell within Phone, which accounted for 1245 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1245 | 77.1% |
| Internet | 262 | 16.2% |
| TV | 72 | 4.5% |
| Radio | 15 | 0.9% |
| Emergency | 14 | 0.9% |
| Request for Dispute Assistance | 4 | 0.2% |
| Accessibility | 3 | 0.2% |
Phone complaints
1245 complaints were recorded in this category, representing 77.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 628 | 50.4% |
| Billing | 298 | 23.9% |
| Equipment | 97 | 7.8% |
| Availability (including rural call completion) | 79 | 6.3% |
| Number Portability (keeping your number if you change providers) | 74 | 5.9% |
| Cramming (unauthorized charges on your phone bill) | 25 | 2.0% |
| Interference (including signal jammers) | 17 | 1.4% |
| Privacy | 12 | 1.0% |
| Junk Faxes | 6 | 0.5% |
| Slamming (change of your carrier without permission) | 6 | 0.5% |
| Rural Call Completion | 2 | 0.2% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
262 complaints were recorded in this category, representing 16.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 124 | 47.3% |
| Availability | 58 | 22.1% |
| Equipment | 33 | 12.6% |
| Interference | 22 | 8.4% |
| Privacy | 14 | 5.3% |
| Speed | 11 | 4.2% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
72 complaints were recorded in this category, representing 4.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 26 | 36.1% |
| Indecency | 14 | 19.4% |
| Interference | 8 | 11.1% |
| Loud Commercials | 7 | 9.7% |
| Availability | 6 | 8.3% |
| Equipment | 6 | 8.3% |
| Privacy | 3 | 4.2% |
A broad mix of issues was reported in this category, with Billing, Indecency and Interference among the most common.
Unwanted calls
There were 628 complaints relating to unwanted calls on this date, representing 38.9% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (331) 888-1773 | 9 | 1.4% |
| (309) 301-1798 | 4 | 0.6% |
| (888) 912-0532 | 4 | 0.6% |
| (309) 301-1431 | 3 | 0.5% |
| (888) 715-2183 | 3 | 0.5% |
| (888) 905-0933 | 3 | 0.5% |
| (207) 204-5129 | 2 | 0.3% |
| (307) 949-4408 | 2 | 0.3% |
| (323) 982-3921 | 2 | 0.3% |
| (331) 248-4967 | 2 | 0.3% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (331) 888-1773 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.