FCC Consumer Complaints – 15 July 2026
Introduction
On Wednesday, 15 July 2026, the Federal Communications Commission recorded 1684 consumer complaints relating to telecommunications services, this was higher than the 1520 complaints recorded the day before. The complaints came from 53 states and territories, with California reporting a modestly higher count than the other locations. Billing was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 1684
- States & territories reporting
- 53
- Most common issue
- Billing (618)
- Most reported state/territory
- California (207)
Where the complaints came from
On 15 July 2026, the 1684 complaints recorded by the Federal Communications Commission were reported from 1001 cities across 53 states and territories. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 207 | 12.3% |
| Texas | 162 | 9.6% |
| Florida | 152 | 9.0% |
| New York | 80 | 4.8% |
| Pennsylvania | 69 | 4.1% |
| Colorado | 65 | 3.9% |
| Georgia | 60 | 3.6% |
| Illinois | 57 | 3.4% |
| North Carolina | 55 | 3.3% |
| Ohio | 55 | 3.3% |
| Other states and territories | 722 | 42.9% |
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. Phone was the most reported category, with 1333 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1333 | 79.2% |
| Internet | 264 | 15.7% |
| TV | 55 | 3.3% |
| Radio | 14 | 0.8% |
| Emergency | 11 | 0.7% |
| Accessibility | 4 | 0.2% |
| Request for Dispute Assistance | 3 | 0.2% |
Phone complaints
1333 complaints were recorded in this category, representing 79.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 535 | 40.1% |
| Billing | 481 | 36.1% |
| Equipment | 99 | 7.4% |
| Availability (including rural call completion) | 90 | 6.8% |
| Number Portability (keeping your number if you change providers) | 39 | 2.9% |
| Cramming (unauthorized charges on your phone bill) | 33 | 2.5% |
| Privacy | 19 | 1.4% |
| Interference (including signal jammers) | 17 | 1.3% |
| Junk Faxes | 9 | 0.7% |
| Slamming (change of your carrier without permission) | 7 | 0.5% |
| Rural Call Completion | 4 | 0.3% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
264 complaints were recorded in this category, representing 15.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 116 | 43.9% |
| Availability | 57 | 21.6% |
| Equipment | 30 | 11.4% |
| Interference | 29 | 11.0% |
| Speed | 20 | 7.6% |
| Privacy | 12 | 4.5% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
55 complaints were recorded in this category, representing 3.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 21 | 38.2% |
| Equipment | 11 | 20.0% |
| Availability | 8 | 14.5% |
| Loud Commercials | 7 | 12.7% |
| Indecency | 5 | 9.1% |
| Interference | 3 | 5.5% |
The remaining complaints in this category were spread across several issues, including Billing, Equipment and Availability.
Unwanted calls
535 complaints relating to unwanted calls were recorded on this date, accounting for 31.8% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (321) 866-1928 | 6 | 1.1% |
| (321) 866-1969 | 6 | 1.1% |
| (321) 866-1852 | 5 | 0.9% |
| (888) 310-1306 | 4 | 0.7% |
| (434) 235-0987 | 3 | 0.6% |
| (601) 202-1025 | 3 | 0.6% |
| (279) 759-9651 | 2 | 0.4% |
| (321) 499-1734 | 2 | 0.4% |
| (810) 366-3993 | 2 | 0.4% |
| (855) 994-2133 | 2 | 0.4% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- Several business contact numbers were reported multiple times, with no single number clearly ahead of the others.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.