FCC Consumer Complaints – 10 July 2026
Introduction
On 10 July 2026, 1442 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, this represented a decline from the 1516 complaints recorded the day before. The complaints came from 51 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1442
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (540)
- Most reported state/territory
- California (149)
Where the complaints came from
Reports recorded on 10 July 2026 show 1442 complaints originating from 891 cities across 51 states and territories. Complaints were distributed across states and territories in a broadly even manner, with no individual location standing out significantly. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 149 | 10.3% |
| Texas | 132 | 9.2% |
| Florida | 131 | 9.1% |
| Illinois | 73 | 5.1% |
| New York | 72 | 5.0% |
| Pennsylvania | 67 | 4.6% |
| Colorado | 59 | 4.1% |
| Georgia | 49 | 3.4% |
| North Carolina | 49 | 3.4% |
| New Jersey | 47 | 3.3% |
| Other states and territories | 613 | 42.5% |
What the complaints were about
A total of 6 complaint categories were represented in the complaints recorded on this date. Phone accounted for the largest share, with 1119 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1119 | 77.6% |
| Internet | 260 | 18.0% |
| TV | 46 | 3.2% |
| Radio | 10 | 0.7% |
| Emergency | 6 | 0.4% |
| Accessibility | 1 | 0.1% |
Phone complaints
1119 complaints were recorded in this category, representing 77.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 540 | 48.3% |
| Billing | 300 | 26.8% |
| Equipment | 78 | 7.0% |
| Availability (including rural call completion) | 63 | 5.6% |
| Number Portability (keeping your number if you change providers) | 57 | 5.1% |
| Cramming (unauthorized charges on your phone bill) | 36 | 3.2% |
| Privacy | 19 | 1.7% |
| Interference (including signal jammers) | 18 | 1.6% |
| Slamming (change of your carrier without permission) | 7 | 0.6% |
| Rural Call Completion | 1 | 0.1% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
260 complaints were recorded in this category, representing 18.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 104 | 40.0% |
| Availability | 66 | 25.4% |
| Interference | 33 | 12.7% |
| Equipment | 26 | 10.0% |
| Speed | 24 | 9.2% |
| Privacy | 7 | 2.7% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
46 complaints were recorded in this category, representing 3.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 18 | 39.1% |
| Availability | 12 | 26.1% |
| Loud Commercials | 6 | 13.0% |
| Interference | 5 | 10.9% |
| Equipment | 3 | 6.5% |
| Indecency | 2 | 4.3% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
Unwanted calls
540 complaints relating to unwanted calls were recorded on this date, accounting for 37.4% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (855) 994-1955 | 12 | 2.2% |
| (321) 866-1778 | 10 | 1.9% |
| (321) 499-1734 | 8 | 1.5% |
| (888) 310-4084 | 5 | 0.9% |
| (866) 666-1351 | 4 | 0.7% |
| (866) 771-5817 | 4 | 0.7% |
| (321) 866-1738 | 3 | 0.6% |
| (833) 662-5693 | 3 | 0.6% |
| (833) 787-0515 | 3 | 0.6% |
| (888) 310-3581 | 3 | 0.6% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (855) 994-1955 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.