FCC Consumer Complaints – 11 July 2026
Introduction
On 11 July 2026, 826 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, this represented a decline from the 1442 complaints recorded the previous day. The complaints came from 48 states and territories, with California reporting a modestly higher count than the other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 826
- States & territories reporting
- 48
- Most common issue
- Unwanted Calls (262)
- Most reported state/territory
- California (98)
Where the complaints came from
The 826 complaints recorded on 11 July 2026 originated from 513 cities across 48 states and territories. Complaint reports were spread across multiple states and territories, without any one location accounting for a large share. At the city level, a significant concentration was observed in Virginia, where Triangle accounted for 53 of the 70 complaints recorded.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 98 | 11.9% |
| Texas | 71 | 8.6% |
| Virginia | 70 | 8.5% |
| Florida | 53 | 6.4% |
| Colorado | 46 | 5.6% |
| New York | 42 | 5.1% |
| Tennessee | 34 | 4.1% |
| North Carolina | 33 | 4.0% |
| Ohio | 33 | 4.0% |
| Pennsylvania | 32 | 3.9% |
| Other states and territories | 314 | 38.0% |
Location highlight
A large share of complaints in Virginia originated from Triangle, which accounted for most reports within the state.
What the complaints were about
A total of 6 complaint categories were represented in the complaints recorded on this date. Phone was the most reported category, with 614 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 614 | 74.3% |
| Internet | 145 | 17.6% |
| TV | 33 | 4.0% |
| Radio | 31 | 3.8% |
| Emergency | 2 | 0.2% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
614 complaints were recorded in this category, representing 74.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 262 | 42.7% |
| Billing | 170 | 27.7% |
| Equipment | 67 | 10.9% |
| Availability (including rural call completion) | 42 | 6.8% |
| Number Portability (keeping your number if you change providers) | 34 | 5.5% |
| Cramming (unauthorized charges on your phone bill) | 17 | 2.8% |
| Interference (including signal jammers) | 11 | 1.8% |
| Privacy | 4 | 0.7% |
| Slamming (change of your carrier without permission) | 2 | 0.3% |
| Junk Faxes | 1 | 0.2% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
145 complaints were recorded in this category, representing 17.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 61 | 42.1% |
| Availability | 28 | 19.3% |
| Equipment | 19 | 13.1% |
| Speed | 17 | 11.7% |
| Interference | 14 | 9.7% |
| Privacy | 6 | 4.1% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
33 complaints were recorded in this category, representing 4.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Indecency | 11 | 33.3% |
| Billing | 9 | 27.3% |
| Loud Commercials | 7 | 21.2% |
| Availability | 6 | 18.2% |
Indecency and Billing accounted for the majority of complaints in this category, with other issues reported less frequently.
Radio complaints
31 complaints were recorded in this category, representing 3.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Pirate Radio | 20 | 64.5% |
| Interference | 8 | 25.8% |
| Commercials/Promotions | 3 | 9.7% |
Pirate Radio and Interference accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
262 complaints relating to unwanted calls were recorded on this date, accounting for 31.7% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (321) 499-1734 | 55 | 21.0% |
| (555) 555-5555 | 5 | 1.9% |
| (888) 310-4084 | 4 | 1.5% |
| (855) 994-1955 | 3 | 1.1% |
| (321) 866-1792 | 2 | 0.8% |
| (833) 662-5693 | 2 | 0.8% |
| (866) 771-6204 | 2 | 0.8% |
| (877) 961-0460 | 2 | 0.8% |
| (888) 496-0791 | 2 | 0.8% |
| (205) 417-7123 | 1 | 0.4% |
Key patterns
- Unknown Services was reported slightly more often than other service types.
- Prerecorded Voice accounted for the largest share of unwanted call complaints by call type.
- (321) 499-1734 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.