FCC Consumer Complaints – 9 July 2026
Introduction
A total of 1516 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Thursday, 9 July 2026, complaint volume increased from 1495 complaints the previous day. The complaints came from 51 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1516
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (534)
- Most reported state/territory
- California (163)
Where the complaints came from
On 9 July 2026, the 1516 complaints recorded by the Federal Communications Commission were reported from 928 cities across 51 states and territories. The distribution of complaints was relatively even, with no single state or territory contributing a dominant share. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 163 | 10.8% |
| Texas | 158 | 10.4% |
| Florida | 116 | 7.7% |
| Colorado | 91 | 6.0% |
| New York | 83 | 5.5% |
| North Carolina | 67 | 4.4% |
| Illinois | 63 | 4.2% |
| Ohio | 50 | 3.3% |
| Georgia | 48 | 3.2% |
| New Jersey | 48 | 3.2% |
| Other states and territories | 628 | 41.4% |
What the complaints were about
The complaints recorded on this date fell into 6 different complaint categories. Phone was the most reported category, with 1167 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1167 | 77.0% |
| Internet | 262 | 17.3% |
| TV | 60 | 4.0% |
| Radio | 14 | 0.9% |
| Emergency | 11 | 0.7% |
| Accessibility | 2 | 0.1% |
Phone complaints
1167 complaints were recorded in this category, representing 77.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 534 | 45.8% |
| Billing | 311 | 26.6% |
| Equipment | 94 | 8.1% |
| Availability (including rural call completion) | 75 | 6.4% |
| Number Portability (keeping your number if you change providers) | 57 | 4.9% |
| Cramming (unauthorized charges on your phone bill) | 44 | 3.8% |
| Privacy | 20 | 1.7% |
| Interference (including signal jammers) | 16 | 1.4% |
| Junk Faxes | 8 | 0.7% |
| Slamming (change of your carrier without permission) | 6 | 0.5% |
| Rural Call Completion | 2 | 0.2% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
262 complaints were recorded in this category, representing 17.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 116 | 44.3% |
| Availability | 72 | 27.5% |
| Equipment | 29 | 11.1% |
| Speed | 19 | 7.3% |
| Interference | 16 | 6.1% |
| Privacy | 10 | 3.8% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
60 complaints were recorded in this category, representing 4.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 25 | 41.7% |
| Availability | 11 | 18.3% |
| Equipment | 9 | 15.0% |
| Indecency | 8 | 13.3% |
| Loud Commercials | 7 | 11.7% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
Unwanted calls
There were 534 complaints relating to unwanted calls on this date, representing 35.2% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (321) 499-1734 | 6 | 1.1% |
| (855) 994-1955 | 6 | 1.1% |
| (321) 866-1707 | 5 | 0.9% |
| (833) 662-5693 | 4 | 0.7% |
| (888) 310-3581 | 4 | 0.7% |
| (321) 866-1738 | 3 | 0.6% |
| (207) 204-5129 | 2 | 0.4% |
| (209) 217-6779 | 2 | 0.4% |
| (321) 499-1850 | 2 | 0.4% |
| (321) 866-1737 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- Several business contact numbers were reported multiple times, with no single number clearly ahead of the others.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.