FCC Consumer Complaints – 13 July 2026
Introduction
On 13 July 2026, 1407 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, this represented an increase from the 684 complaints recorded the previous day. The complaints came from 52 states and territories, with California reporting a modestly higher count than the other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1407
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (491)
- Most reported state/territory
- California (160)
Where the complaints came from
Reports recorded on 13 July 2026 show 1407 complaints originating from 869 cities across 52 states and territories. Complaints were relatively evenly spread across states and territories, with no individual location contributing a dominant share. A notable concentration at the city level was observed in Virginia, where Triangle accounted for 74 of the 120 complaints recorded in the state.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 160 | 11.4% |
| Florida | 122 | 8.7% |
| Virginia | 120 | 8.5% |
| Texas | 104 | 7.4% |
| New York | 75 | 5.3% |
| Pennsylvania | 59 | 4.2% |
| New Jersey | 56 | 4.0% |
| Ohio | 56 | 4.0% |
| Illinois | 49 | 3.5% |
| Georgia | 48 | 3.4% |
| Other states and territories | 558 | 39.7% |
Location highlights
- Triangle accounted for the majority of complaints recorded in Virginia.
- Complaints in California were reported across 109 cities, the widest spread observed on this date.
What the complaints were about
The complaints recorded on this date were spread across 7 complaint categories. Phone was the most reported category, with 1070 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1070 | 76.0% |
| Internet | 259 | 18.4% |
| TV | 47 | 3.3% |
| Radio | 19 | 1.4% |
| Emergency | 9 | 0.6% |
| Accessibility | 2 | 0.1% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
1070 complaints were recorded in this category, representing 76.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 491 | 45.9% |
| Billing | 287 | 26.8% |
| Equipment | 79 | 7.4% |
| Number Portability (keeping your number if you change providers) | 73 | 6.8% |
| Availability (including rural call completion) | 70 | 6.5% |
| Cramming (unauthorized charges on your phone bill) | 28 | 2.6% |
| Privacy | 15 | 1.4% |
| Interference (including signal jammers) | 14 | 1.3% |
| Slamming (change of your carrier without permission) | 6 | 0.6% |
| Junk Faxes | 5 | 0.5% |
| Rural Call Completion | 1 | 0.1% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Number Portability (keeping your number if you change providers).
Internet complaints
259 complaints were recorded in this category, representing 18.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 114 | 44.0% |
| Availability | 55 | 21.2% |
| Equipment | 36 | 13.9% |
| Interference | 30 | 11.6% |
| Speed | 14 | 5.4% |
| Privacy | 10 | 3.9% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
47 complaints were recorded in this category, representing 3.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 24 | 51.1% |
| Availability | 8 | 17.0% |
| Interference | 6 | 12.8% |
| Equipment | 4 | 8.5% |
| Loud Commercials | 3 | 6.4% |
| Indecency | 2 | 4.3% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
A total of 491 complaints relating to unwanted calls were recorded on this date, representing 34.9% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported caller ID numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (912) 394-4164 | 13 | 2.6% |
| (912) 455-1007 | 13 | 2.6% |
| (209) 215-9671 | 2 | 0.4% |
| (478) 295-8466 | 2 | 0.4% |
| (540) 277-9691 | 2 | 0.4% |
| (712) 742-6319 | 2 | 0.4% |
| (770) 601-1442 | 2 | 0.4% |
| (833) 375-3162 | 2 | 0.4% |
| (912) 884-4791 | 2 | 0.4% |
| (201) 884-8477 | 1 | 0.2% |
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (321) 499-1734 | 80 | 16.3% |
| (321) 866-1852 | 5 | 1.0% |
| (321) 866-1778 | 4 | 0.8% |
| (866) 398-3605 | 4 | 0.8% |
| (877) 961-0979 | 4 | 0.8% |
| (886) 771-1640 | 4 | 0.8% |
| (207) 204-5129 | 2 | 0.4% |
| (209) 215-9671 | 2 | 0.4% |
| (321) 866-1738 | 2 | 0.4% |
| (727) 615-6808 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice accounted for the largest share of unwanted call complaints by call type.
- (321) 499-1734 stood out as the most frequently reported business contact number.
- Several caller ID numbers were reported multiple times, with no single number clearly ahead of the others.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.