FCC Consumer Complaints – 19 July 2026
Introduction
On Sunday, 19 July 2026, 589 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, this represented a decline from the 892 complaints recorded the previous day. Reports were received from 48 states and territories, with California recording slightly more complaints than other locations. The largest number of complaints related to Billing, with 240 complaints.
Key statistics
- Total complaints
- 589
- States & territories reporting
- 48
- Most common issue
- Billing (240)
- Most reported state/territory
- California (80)
Where the complaints came from
On 19 July 2026, the 589 complaints recorded by the Federal Communications Commission were reported from 443 cities across 48 states and territories. Activity was spread across states and territories, with no single location accounting for a substantial share of complaints. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 80 | 13.6% |
| Florida | 49 | 8.3% |
| Texas | 46 | 7.8% |
| New York | 30 | 5.1% |
| Illinois | 29 | 4.9% |
| Georgia | 25 | 4.2% |
| Pennsylvania | 22 | 3.7% |
| New Jersey | 21 | 3.6% |
| North Carolina | 18 | 3.1% |
| Virginia | 18 | 3.1% |
| Other states and territories | 251 | 42.6% |
What the complaints were about
The complaints recorded on this date fell into 6 different complaint categories. Phone accounted for the largest share, with 387 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 387 | 65.7% |
| Internet | 112 | 19.0% |
| TV | 79 | 13.4% |
| Radio | 6 | 1.0% |
| Emergency | 4 | 0.7% |
| Accessibility | 1 | 0.2% |
Phone complaints
387 complaints were recorded in this category, representing 65.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 177 | 45.7% |
| Unwanted Calls | 84 | 21.7% |
| Equipment | 43 | 11.1% |
| Number Portability (keeping your number if you change providers) | 27 | 7.0% |
| Availability (including rural call completion) | 21 | 5.4% |
| Cramming (unauthorized charges on your phone bill) | 15 | 3.9% |
| Privacy | 11 | 2.8% |
| Interference (including signal jammers) | 9 | 2.3% |
The largest share of complaints in this category related to Billing and Unwanted Calls, with fewer reports falling into other issue types.
Internet complaints
112 complaints were recorded in this category, representing 19.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 54 | 48.2% |
| Availability | 17 | 15.2% |
| Equipment | 14 | 12.5% |
| Interference | 14 | 12.5% |
| Speed | 7 | 6.3% |
| Privacy | 6 | 5.4% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
79 complaints were recorded in this category, representing 13.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 29 | 36.7% |
| Indecency | 21 | 26.6% |
| Loud Commercials | 12 | 15.2% |
| Billing | 9 | 11.4% |
| Interference | 5 | 6.3% |
| Equipment | 2 | 2.5% |
| Privacy | 1 | 1.3% |
The largest share of complaints in this category related to Availability and Indecency, with fewer reports falling into other issue types.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.