FCC Consumer Complaints – 26 July 2026
Introduction
The Federal Communications Commission recorded 578 consumer complaints on Sunday, 26 July 2026 relating to telecommunications services, this represented a decline from the 871 complaints recorded the day before. Complaints were reported across 49 states and territories, with California slightly ahead of the other locations. The most common issue reported was Billing, accounting for 201 complaints.
Key statistics
- Total complaints
- 578
- States & territories reporting
- 49
- Most common issue
- Billing (201)
- Most reported state/territory
- California (73)
Where the complaints came from
Across 438 cities in 49 states and territories, a total of 578 complaints were recorded on 26 July 2026. Complaints were distributed across states and territories in a broadly even manner, with no individual location standing out significantly. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 73 | 12.6% |
| Texas | 47 | 8.1% |
| New York | 42 | 7.3% |
| Florida | 40 | 6.9% |
| Pennsylvania | 39 | 6.7% |
| Virginia | 27 | 4.7% |
| New Jersey | 21 | 3.6% |
| Arizona | 19 | 3.3% |
| Indiana | 19 | 3.3% |
| North Carolina | 19 | 3.3% |
| Other states and territories | 232 | 40.1% |
What the complaints were about
The complaints recorded on this date were spread across 6 complaint categories. The largest number of complaints fell within Phone, which accounted for 396 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 396 | 68.5% |
| Internet | 138 | 23.9% |
| TV | 34 | 5.9% |
| Radio | 5 | 0.9% |
| Emergency | 4 | 0.7% |
| Accessibility | 1 | 0.2% |
Phone complaints
396 complaints were recorded in this category, representing 68.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 139 | 35.1% |
| Unwanted Calls | 100 | 25.3% |
| Availability (including rural call completion) | 46 | 11.6% |
| Equipment | 45 | 11.4% |
| Number Portability (keeping your number if you change providers) | 33 | 8.3% |
| Cramming (unauthorized charges on your phone bill) | 15 | 3.8% |
| Interference (including signal jammers) | 11 | 2.8% |
| Privacy | 2 | 0.5% |
| Slamming (change of your carrier without permission) | 2 | 0.5% |
| Rural Call Completion | 1 | 0.3% |
The largest share of complaints in this category related to Billing and Unwanted Calls, with fewer reports falling into other issue types.
Internet complaints
138 complaints were recorded in this category, representing 23.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 56 | 40.6% |
| Availability | 40 | 29.0% |
| Interference | 18 | 13.0% |
| Equipment | 12 | 8.7% |
| Speed | 10 | 7.2% |
| Privacy | 2 | 1.4% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
34 complaints were recorded in this category, representing 5.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Loud Commercials | 9 | 26.5% |
| Availability | 8 | 23.5% |
| Billing | 6 | 17.6% |
| Indecency | 6 | 17.6% |
| Interference | 3 | 8.8% |
| Equipment | 1 | 2.9% |
| Privacy | 1 | 2.9% |
The remaining complaints in this category were spread across several issues, including Loud Commercials, Availability and Billing.
Unwanted calls
100 complaints relating to unwanted calls were recorded on this date, accounting for 17.3% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (844) 670-8564 | 5 | 5.0% |
| (877) 578-4041 | 3 | 3.0% |
| (888) 310-0760 | 3 | 3.0% |
| (350) 202-9954 | 2 | 2.0% |
| (202) 415-3388 | 1 | 1.0% |
| (207) 559-2624 | 1 | 1.0% |
| (208) 644-8614 | 1 | 1.0% |
| (269) 374-5798 | 1 | 1.0% |
| (270) 795-2425 | 1 | 1.0% |
| (305) 264-5195 | 1 | 1.0% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Unwanted call complaints were spread across multiple call types with similar counts.
- (844) 670-8564 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.