FCC Consumer Complaints – 2 August 2026
Introduction
The Federal Communications Commission recorded 597 consumer complaints on 2 August 2026 relating to telecommunications services, complaint volume increased from 560 complaints the previous day. Reports were received from 50 states and territories, with California accounting for the largest number of submissions at 86 complaints. Billing recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 597
- States & territories reporting
- 50
- Most common issue
- Billing (200)
- Most reported state/territory
- California (86)
Where the complaints came from
Reports recorded on 2 August 2026 show 597 complaints originating from 438 cities across 50 states and territories. Complaints were distributed across states and territories in a broadly even manner, with no individual location standing out significantly. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 86 | 14.4% |
| Florida | 43 | 7.2% |
| Texas | 39 | 6.5% |
| Pennsylvania | 36 | 6.0% |
| North Carolina | 27 | 4.5% |
| New York | 23 | 3.9% |
| Arizona | 22 | 3.7% |
| Georgia | 22 | 3.7% |
| Illinois | 21 | 3.5% |
| Ohio | 21 | 3.5% |
| Other states and territories | 257 | 43.0% |
What the complaints were about
Complaints recorded on this date related to 6 different complaint categories. Phone accounted for the largest share, with 420 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 420 | 70.4% |
| Internet | 136 | 22.8% |
| TV | 26 | 4.4% |
| Emergency | 7 | 1.2% |
| Radio | 7 | 1.2% |
| Accessibility | 1 | 0.2% |
Phone complaints
420 complaints were recorded in this category, representing 70.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 140 | 33.3% |
| Unwanted Calls | 115 | 27.4% |
| Equipment | 50 | 11.9% |
| Availability (including rural call completion) | 39 | 9.3% |
| Number Portability (keeping your number if you change providers) | 28 | 6.7% |
| Cramming (unauthorized charges on your phone bill) | 20 | 4.8% |
| Interference (including signal jammers) | 13 | 3.1% |
| Privacy | 13 | 3.1% |
| Slamming (change of your carrier without permission) | 2 | 0.5% |
Billing and Unwanted Calls accounted for the majority of complaints in this category, with other issues reported less frequently.
Internet complaints
136 complaints were recorded in this category, representing 22.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 55 | 40.4% |
| Availability | 27 | 19.9% |
| Speed | 17 | 12.5% |
| Interference | 16 | 11.8% |
| Equipment | 13 | 9.6% |
| Privacy | 8 | 5.9% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.