FCC Consumer Complaints – 3 August 2026
Introduction
A total of 1370 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Monday, 3 August 2026, this was higher than the 597 complaints recorded the day before. Complaints were reported across 51 states and territories, with California slightly ahead of the other locations. Billing recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1370
- States & territories reporting
- 51
- Most common issue
- Billing (459)
- Most reported state/territory
- California (165)
Where the complaints came from
Reports recorded on 3 August 2026 show 1370 complaints originating from 872 cities across 51 states and territories. Complaints were distributed across states and territories in a broadly even manner, with no individual location standing out significantly. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 165 | 12.0% |
| Florida | 109 | 8.0% |
| Texas | 88 | 6.4% |
| New York | 69 | 5.0% |
| North Carolina | 66 | 4.8% |
| Pennsylvania | 64 | 4.7% |
| Colorado | 48 | 3.5% |
| Michigan | 48 | 3.5% |
| Illinois | 47 | 3.4% |
| Virginia | 47 | 3.4% |
| Other states and territories | 619 | 45.2% |
Location highlight
California had the widest distribution of complaints, with reports originating from 102 different cities.
What the complaints were about
Complaints recorded on this date related to 7 different complaint categories. Phone accounted for the largest share, with 1042 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1042 | 76.1% |
| Internet | 247 | 18.0% |
| TV | 53 | 3.9% |
| Emergency | 12 | 0.9% |
| Radio | 12 | 0.9% |
| Accessibility | 3 | 0.2% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
1042 complaints were recorded in this category, representing 76.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 443 | 42.5% |
| Billing | 327 | 31.4% |
| Availability (including rural call completion) | 64 | 6.1% |
| Equipment | 60 | 5.8% |
| Number Portability (keeping your number if you change providers) | 54 | 5.2% |
| Privacy | 35 | 3.4% |
| Cramming (unauthorized charges on your phone bill) | 29 | 2.8% |
| Interference (including signal jammers) | 21 | 2.0% |
| Junk Faxes | 5 | 0.5% |
| Slamming (change of your carrier without permission) | 3 | 0.3% |
| Rural Call Completion | 1 | 0.1% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
247 complaints were recorded in this category, representing 18.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 113 | 45.7% |
| Availability | 45 | 18.2% |
| Equipment | 31 | 12.6% |
| Privacy | 23 | 9.3% |
| Speed | 18 | 7.3% |
| Interference | 17 | 6.9% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
53 complaints were recorded in this category, representing 3.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 19 | 35.8% |
| Availability | 13 | 24.5% |
| Indecency | 8 | 15.1% |
| Equipment | 4 | 7.5% |
| Interference | 4 | 7.5% |
| Loud Commercials | 3 | 5.7% |
| Privacy | 2 | 3.8% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
443 complaints relating to unwanted calls were recorded on this date, accounting for 32.3% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (369) 216-6437 | 16 | 3.6% |
| (844) 502-3262 | 4 | 0.9% |
| (877) 556-9255 | 4 | 0.9% |
| (210) 305-8095 | 2 | 0.5% |
| (321) 988-0758 | 2 | 0.5% |
| (844) 515-1847 | 2 | 0.5% |
| (844) 528-6985 | 2 | 0.5% |
| (855) 580-2671 | 2 | 0.5% |
| (855) 883-0657 | 2 | 0.5% |
| (866) 666-1256 | 2 | 0.5% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (369) 216-6437 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.