FCC Consumer Complaints – 4 August 2026
Introduction
The Federal Communications Commission recorded 1449 consumer complaints on Tuesday, 4 August 2026 relating to telecommunications services, this represented an increase from the 1370 complaints recorded the day before. The complaints came from 50 states and territories, with California reporting a modestly higher count than the other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1449
- States & territories reporting
- 50
- Most common issue
- Unwanted Calls (498)
- Most reported state/territory
- California (170)
Where the complaints came from
The 1449 complaints recorded on 4 August 2026 originated from 909 cities across 50 states and territories. Overall, complaint activity was broadly distributed, with no single state or territory representing a significant proportion of the total. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 170 | 11.7% |
| Texas | 132 | 9.1% |
| Florida | 103 | 7.1% |
| New York | 83 | 5.7% |
| Pennsylvania | 65 | 4.5% |
| Illinois | 57 | 3.9% |
| Colorado | 53 | 3.7% |
| Georgia | 53 | 3.7% |
| North Carolina | 46 | 3.2% |
| New Jersey | 42 | 2.9% |
| Other states and territories | 642 | 44.3% |
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. Phone was the most reported category, with 1125 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1125 | 77.6% |
| Internet | 256 | 17.7% |
| TV | 39 | 2.7% |
| Radio | 19 | 1.3% |
| Accessibility | 5 | 0.3% |
| Emergency | 4 | 0.3% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
1125 complaints were recorded in this category, representing 77.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 498 | 44.3% |
| Billing | 324 | 28.8% |
| Equipment | 110 | 9.8% |
| Availability (including rural call completion) | 67 | 6.0% |
| Number Portability (keeping your number if you change providers) | 58 | 5.2% |
| Cramming (unauthorized charges on your phone bill) | 28 | 2.5% |
| Privacy | 19 | 1.7% |
| Interference (including signal jammers) | 12 | 1.1% |
| Junk Faxes | 5 | 0.4% |
| Rural Call Completion | 1 | 0.1% |
| Slamming (change of your carrier without permission) | 1 | 0.1% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
256 complaints were recorded in this category, representing 17.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 121 | 47.3% |
| Availability | 56 | 21.9% |
| Equipment | 32 | 12.5% |
| Interference | 23 | 9.0% |
| Speed | 13 | 5.1% |
| Privacy | 11 | 4.3% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
39 complaints were recorded in this category, representing 2.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 18 | 46.2% |
| Equipment | 7 | 17.9% |
| Loud Commercials | 5 | 12.8% |
| Availability | 3 | 7.7% |
| Indecency | 3 | 7.7% |
| Interference | 3 | 7.7% |
Billing and Equipment accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
There were 498 complaints relating to unwanted calls on this date, representing 34.4% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (369) 216-6437 | 16 | 3.2% |
| (844) 502-2838 | 4 | 0.8% |
| (866) 386-5775 | 3 | 0.6% |
| (412) 399-9078 | 2 | 0.4% |
| (844) 502-3262 | 2 | 0.4% |
| (855) 569-0262 | 2 | 0.4% |
| (866) 757-1272 | 2 | 0.4% |
| (201) 356-5035 | 1 | 0.2% |
| (201) 366-9065 | 1 | 0.2% |
| (207) 487-0134 | 1 | 0.2% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (369) 216-6437 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.