FCC Consumer Complaints – 6 August 2026
Introduction
The Federal Communications Commission recorded 1496 consumer complaints on Thursday, 6 August 2026 relating to telecommunications services, this was lower than the 1546 complaints recorded the day before. Reports were received from 49 states and territories, with California recording slightly more complaints than other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1496
- States & territories reporting
- 49
- Most common issue
- Unwanted Calls (580)
- Most reported state/territory
- California (171)
Where the complaints came from
On 6 August 2026, the 1496 complaints recorded by the Federal Communications Commission were reported from 936 cities across 49 states and territories. Overall, complaint activity was broadly distributed, with no single state or territory representing a significant proportion of the total. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 171 | 11.4% |
| Texas | 143 | 9.6% |
| Florida | 124 | 8.3% |
| Pennsylvania | 68 | 4.5% |
| New York | 66 | 4.4% |
| North Carolina | 56 | 3.7% |
| Washington | 55 | 3.7% |
| Georgia | 49 | 3.3% |
| Illinois | 48 | 3.2% |
| Virginia | 48 | 3.2% |
| Other states and territories | 668 | 44.7% |
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. Phone accounted for the largest share, with 1164 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1164 | 77.8% |
| Internet | 251 | 16.8% |
| TV | 53 | 3.5% |
| Radio | 11 | 0.7% |
| Emergency | 8 | 0.5% |
| Request for Dispute Assistance | 6 | 0.4% |
| Accessibility | 3 | 0.2% |
Phone complaints
1164 complaints were recorded in this category, representing 77.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 580 | 49.8% |
| Billing | 317 | 27.2% |
| Equipment | 84 | 7.2% |
| Availability (including rural call completion) | 61 | 5.2% |
| Number Portability (keeping your number if you change providers) | 49 | 4.2% |
| Cramming (unauthorized charges on your phone bill) | 29 | 2.5% |
| Privacy | 14 | 1.2% |
| Interference (including signal jammers) | 11 | 0.9% |
| Junk Faxes | 11 | 0.9% |
| Slamming (change of your carrier without permission) | 7 | 0.6% |
| Rural Call Completion | 1 | 0.1% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
251 complaints were recorded in this category, representing 16.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 115 | 45.8% |
| Availability | 59 | 23.5% |
| Equipment | 26 | 10.4% |
| Interference | 22 | 8.8% |
| Speed | 21 | 8.4% |
| Privacy | 8 | 3.2% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
53 complaints were recorded in this category, representing 3.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 20 | 37.7% |
| Availability | 10 | 18.9% |
| Indecency | 6 | 11.3% |
| Equipment | 5 | 9.4% |
| Interference | 5 | 9.4% |
| Loud Commercials | 5 | 9.4% |
| Privacy | 2 | 3.8% |
Complaints in this category covered a range of issues, including Billing, Availability and Indecency.
Unwanted calls
There were 580 complaints relating to unwanted calls on this date, representing 38.8% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (369) 216-6437 | 19 | 3.3% |
| (888) 310-3802 | 5 | 0.9% |
| (833) 333-7518 | 3 | 0.5% |
| (202) 528-9103 | 2 | 0.3% |
| (385) 318-0893 | 2 | 0.3% |
| (539) 600-7420 | 2 | 0.3% |
| (586) 422-1803 | 2 | 0.3% |
| (720) 707-7074 | 2 | 0.3% |
| (844) 409-0530 | 2 | 0.3% |
| (855) 357-2056 | 2 | 0.3% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (369) 216-6437 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.