FCC Consumer Complaints – 7 August 2026
Introduction
A total of 1490 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Friday, 7 August 2026, complaint volume fell from 1496 complaints the previous day. Reports were received from 52 states and territories, with California recording slightly more complaints than other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1490
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (602)
- Most reported state/territory
- California (175)
Where the complaints came from
On 7 August 2026, the 1490 complaints recorded by the Federal Communications Commission were reported from 917 cities across 52 states and territories. Overall, complaint activity was broadly distributed, with no single state or territory representing a significant proportion of the total. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 175 | 11.7% |
| Texas | 145 | 9.7% |
| Florida | 139 | 9.3% |
| Pennsylvania | 77 | 5.2% |
| New York | 75 | 5.0% |
| Arizona | 57 | 3.8% |
| North Carolina | 55 | 3.7% |
| New Jersey | 52 | 3.5% |
| Colorado | 49 | 3.3% |
| Ohio | 48 | 3.2% |
| Other states and territories | 617 | 41.4% |
What the complaints were about
The complaints recorded on this date were spread across 6 complaint categories. Phone accounted for the largest share, with 1208 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1208 | 81.1% |
| Internet | 228 | 15.3% |
| TV | 34 | 2.3% |
| Radio | 11 | 0.7% |
| Accessibility | 5 | 0.3% |
| Emergency | 4 | 0.3% |
Phone complaints
1208 complaints were recorded in this category, representing 81.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 602 | 49.8% |
| Billing | 313 | 25.9% |
| Equipment | 96 | 7.9% |
| Availability (including rural call completion) | 74 | 6.1% |
| Number Portability (keeping your number if you change providers) | 57 | 4.7% |
| Cramming (unauthorized charges on your phone bill) | 29 | 2.4% |
| Privacy | 24 | 2.0% |
| Interference (including signal jammers) | 6 | 0.5% |
| Slamming (change of your carrier without permission) | 3 | 0.2% |
| Rural Call Completion | 2 | 0.2% |
| Junk Faxes | 1 | 0.1% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
228 complaints were recorded in this category, representing 15.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 99 | 43.4% |
| Availability | 44 | 19.3% |
| Equipment | 33 | 14.5% |
| Interference | 23 | 10.1% |
| Speed | 22 | 9.6% |
| Privacy | 7 | 3.1% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
34 complaints were recorded in this category, representing 2.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 10 | 29.4% |
| Loud Commercials | 6 | 17.6% |
| Availability | 5 | 14.7% |
| Equipment | 5 | 14.7% |
| Indecency | 4 | 11.8% |
| Privacy | 2 | 5.9% |
Complaints in this category covered a range of issues, including Billing, Loud Commercials and Availability.
Unwanted calls
A total of 602 complaints relating to unwanted calls were recorded on this date, representing 40.4% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (369) 216-6437 | 28 | 4.7% |
| (360) 417-2062 | 3 | 0.5% |
| (877) 556-9255 | 3 | 0.5% |
| (217) 394-8983 | 2 | 0.3% |
| (303) 445-9543 | 2 | 0.3% |
| (309) 301-1881 | 2 | 0.3% |
| (866) 771-5846 | 2 | 0.3% |
| (877) 541-5718 | 2 | 0.3% |
| (888) 310-4337 | 2 | 0.3% |
| (888) 860-0052 | 2 | 0.3% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (369) 216-6437 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.