FCC Consumer Complaints – 8 August 2026
Introduction
On Saturday, 8 August 2026, the Federal Communications Commission recorded 915 consumer complaints relating to telecommunications services, complaint volume fell from 1490 complaints the previous day. The complaints came from 51 states and territories, with California reporting a modestly higher count than the other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 915
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (297)
- Most reported state/territory
- California (112)
Where the complaints came from
The 915 complaints recorded on 8 August 2026 originated from 589 cities across 51 states and territories. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. Despite the overall distribution, a notable concentration at the city level was observed in Virginia, where Triangle accounted for 44 of the 62 complaints recorded in the state.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 112 | 12.2% |
| Texas | 76 | 8.3% |
| Florida | 69 | 7.5% |
| Virginia | 62 | 6.8% |
| Pennsylvania | 50 | 5.5% |
| Arizona | 38 | 4.2% |
| Washington | 36 | 3.9% |
| New York | 33 | 3.6% |
| Georgia | 31 | 3.4% |
| Michigan | 31 | 3.4% |
| Other states and territories | 377 | 41.2% |
Location highlight
A large share of complaints in Virginia originated from Triangle, which accounted for most reports within the state.
What the complaints were about
A total of 7 complaint categories were represented in the complaints recorded on this date. Phone accounted for the largest share, with 693 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 693 | 75.7% |
| Internet | 169 | 18.5% |
| TV | 25 | 2.7% |
| Radio | 20 | 2.2% |
| Emergency | 4 | 0.4% |
| Accessibility | 3 | 0.3% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
693 complaints were recorded in this category, representing 75.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 297 | 42.9% |
| Billing | 192 | 27.7% |
| Availability (including rural call completion) | 52 | 7.5% |
| Equipment | 50 | 7.2% |
| Cramming (unauthorized charges on your phone bill) | 35 | 5.1% |
| Number Portability (keeping your number if you change providers) | 31 | 4.5% |
| Interference (including signal jammers) | 17 | 2.5% |
| Privacy | 13 | 1.9% |
| Slamming (change of your carrier without permission) | 3 | 0.4% |
| Rural Call Completion | 2 | 0.3% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. A broad mix of issues was reported in this category, with Billing, Availability (including rural call completion) and Equipment among the most common.
Internet complaints
169 complaints were recorded in this category, representing 18.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 69 | 40.8% |
| Availability | 36 | 21.3% |
| Equipment | 22 | 13.0% |
| Speed | 19 | 11.2% |
| Interference | 15 | 8.9% |
| Privacy | 8 | 4.7% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
Unwanted calls
297 complaints relating to unwanted calls were recorded on this date, accounting for 32.5% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (309) 301-1881 | 16 | 5.4% |
| (844) 720-2467 | 16 | 5.4% |
| (217) 394-8983 | 15 | 5.1% |
| (369) 216-6437 | 12 | 4.0% |
| (888) 310-4337 | 3 | 1.0% |
| (601) 202-1025 | 2 | 0.7% |
| (941) 628-7790 | 2 | 0.7% |
| (201) 255-1518 | 1 | 0.3% |
| (207) 241-9293 | 1 | 0.3% |
| (213) 879-6374 | 1 | 0.3% |
Key patterns
- Unknown Services was reported slightly more often than other service types.
- Prerecorded Voice accounted for the largest share of unwanted call complaints by call type.
- Several business contact numbers were reported multiple times, with no single number clearly ahead of the others.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.