FCC Consumer Complaints – 15 August 2026
Introduction
On Saturday, 15 August 2026, 852 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, this was lower than the 1675 complaints recorded the previous day. Complaints were reported across 49 states and territories, with California slightly ahead of the other locations. Billing was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 852
- States & territories reporting
- 49
- Most common issue
- Billing (267)
- Most reported state/territory
- California (102)
Where the complaints came from
The 852 complaints recorded on 15 August 2026 originated from 600 cities across 49 states and territories. Activity was spread across states and territories, with no single location accounting for a substantial share of complaints. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 102 | 12.0% |
| Florida | 83 | 9.7% |
| Texas | 67 | 7.9% |
| New York | 58 | 6.8% |
| North Carolina | 42 | 4.9% |
| Illinois | 33 | 3.9% |
| Georgia | 32 | 3.8% |
| Pennsylvania | 29 | 3.4% |
| Ohio | 27 | 3.2% |
| Michigan | 25 | 2.9% |
| Other states and territories | 354 | 41.5% |
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. Phone accounted for the largest share, with 588 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 588 | 69.0% |
| Internet | 208 | 24.4% |
| TV | 36 | 4.2% |
| Radio | 8 | 0.9% |
| Emergency | 7 | 0.8% |
| Accessibility | 3 | 0.4% |
| Request for Dispute Assistance | 2 | 0.2% |
Phone complaints
588 complaints were recorded in this category, representing 69.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 184 | 31.3% |
| Billing | 180 | 30.6% |
| Availability (including rural call completion) | 72 | 12.2% |
| Equipment | 57 | 9.7% |
| Number Portability (keeping your number if you change providers) | 47 | 8.0% |
| Cramming (unauthorized charges on your phone bill) | 24 | 4.1% |
| Interference (including signal jammers) | 10 | 1.7% |
| Privacy | 7 | 1.2% |
| Rural Call Completion | 3 | 0.5% |
| Slamming (change of your carrier without permission) | 3 | 0.5% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. The remaining complaints in this category were spread across several issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
208 complaints were recorded in this category, representing 24.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 78 | 37.5% |
| Availability | 47 | 22.6% |
| Equipment | 29 | 13.9% |
| Interference | 27 | 13.0% |
| Speed | 18 | 8.7% |
| Privacy | 9 | 4.3% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
36 complaints were recorded in this category, representing 4.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 9 | 25.0% |
| Billing | 9 | 25.0% |
| Loud Commercials | 7 | 19.4% |
| Privacy | 5 | 13.9% |
| Indecency | 3 | 8.3% |
| Interference | 3 | 8.3% |
The remaining complaints in this category were spread across several issues, including Availability, Billing and Loud Commercials.
Unwanted calls
There were 184 complaints relating to unwanted calls on this date, representing 21.6% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (369) 216-6437 | 15 | 8.2% |
| (630) 473-3915 | 3 | 1.6% |
| (813) 537-6814 | 2 | 1.1% |
| (813) 537-6861 | 2 | 1.1% |
| (833) 662-5812 | 2 | 1.1% |
| (877) 578-3253 | 2 | 1.1% |
| (202) 650-9756 | 1 | 0.5% |
| (209) 308-1361 | 1 | 0.5% |
| (214) 622-4930 | 1 | 0.5% |
| (217) 394-8983 | 1 | 0.5% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (369) 216-6437 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.