FCC Consumer Complaints – 22 August 2026
Introduction
On 22 August 2026, the Federal Communications Commission recorded 1108 consumer complaints relating to telecommunications services, this was lower than the 2587 complaints recorded the day before. Complaints were reported across 51 states and territories, with California slightly ahead of the other locations. Billing recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1108
- States & territories reporting
- 51
- Most common issue
- Billing (360)
- Most reported state/territory
- California (114)
Where the complaints came from
The 1108 complaints recorded on 22 August 2026 originated from 727 cities across 51 states and territories. Complaint reports were spread across multiple states and territories, without any one location accounting for a large share. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 114 | 10.3% |
| Texas | 88 | 7.9% |
| Florida | 87 | 7.9% |
| Pennsylvania | 56 | 5.1% |
| North Carolina | 53 | 4.8% |
| New York | 43 | 3.9% |
| Georgia | 40 | 3.6% |
| Illinois | 39 | 3.5% |
| Ohio | 36 | 3.2% |
| Colorado | 34 | 3.1% |
| Other states and territories | 518 | 46.8% |
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. Phone was the most reported category, with 836 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 836 | 75.5% |
| Internet | 214 | 19.3% |
| TV | 36 | 3.2% |
| Radio | 11 | 1.0% |
| Emergency | 6 | 0.5% |
| Accessibility | 3 | 0.3% |
| Request for Dispute Assistance | 2 | 0.2% |
Phone complaints
836 complaints were recorded in this category, representing 75.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 261 | 31.2% |
| Unwanted Calls | 234 | 28.0% |
| Availability (including rural call completion) | 111 | 13.3% |
| Equipment | 110 | 13.2% |
| Number Portability (keeping your number if you change providers) | 55 | 6.6% |
| Cramming (unauthorized charges on your phone bill) | 32 | 3.8% |
| Interference (including signal jammers) | 23 | 2.8% |
| Privacy | 4 | 0.5% |
| Slamming (change of your carrier without permission) | 4 | 0.5% |
| Junk Faxes | 2 | 0.2% |
Complaints in this category covered a range of issues, including Billing, Unwanted Calls and Availability (including rural call completion).
Internet complaints
214 complaints were recorded in this category, representing 19.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 86 | 40.2% |
| Availability | 38 | 17.8% |
| Interference | 29 | 13.6% |
| Speed | 26 | 12.1% |
| Privacy | 19 | 8.9% |
| Equipment | 16 | 7.5% |
Billing represented the largest share of complaints recorded in this category, with lower volumes reported across the remaining issues.
TV complaints
36 complaints were recorded in this category, representing 3.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 13 | 36.1% |
| Indecency | 10 | 27.8% |
| Availability | 4 | 11.1% |
| Interference | 4 | 11.1% |
| Loud Commercials | 3 | 8.3% |
| Equipment | 2 | 5.6% |
The largest share of complaints in this category related to Billing and Indecency, with fewer reports falling into other issue types.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.