FCC Consumer Complaints – 26 August 2026
Introduction
A total of 1710 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on 26 August 2026, complaint volume increased from 1679 complaints the previous day. Complaints were reported across 51 states and territories, with California slightly ahead of the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1710
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (657)
- Most reported state/territory
- California (183)
Where the complaints came from
On 26 August 2026, the 1710 complaints recorded by the Federal Communications Commission were reported from 994 cities across 51 states and territories. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 183 | 10.7% |
| Texas | 137 | 8.0% |
| Florida | 135 | 7.9% |
| New York | 109 | 6.4% |
| New Jersey | 81 | 4.7% |
| Georgia | 77 | 4.5% |
| Pennsylvania | 76 | 4.4% |
| North Carolina | 68 | 4.0% |
| Colorado | 57 | 3.3% |
| Virginia | 53 | 3.1% |
| Other states and territories | 732 | 42.8% |
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. Phone accounted for the largest share, with 1361 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1361 | 79.6% |
| Internet | 273 | 16.0% |
| TV | 50 | 2.9% |
| Radio | 13 | 0.8% |
| Emergency | 9 | 0.5% |
| Accessibility | 3 | 0.2% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
1361 complaints were recorded in this category, representing 79.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 657 | 48.3% |
| Billing | 352 | 25.9% |
| Availability (including rural call completion) | 103 | 7.6% |
| Equipment | 102 | 7.5% |
| Number Portability (keeping your number if you change providers) | 62 | 4.6% |
| Cramming (unauthorized charges on your phone bill) | 36 | 2.6% |
| Interference (including signal jammers) | 18 | 1.3% |
| Privacy | 11 | 0.8% |
| Junk Faxes | 8 | 0.6% |
| Slamming (change of your carrier without permission) | 8 | 0.6% |
| Rural Call Completion | 2 | 0.1% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
273 complaints were recorded in this category, representing 16.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 134 | 49.1% |
| Availability | 49 | 17.9% |
| Equipment | 35 | 12.8% |
| Interference | 26 | 9.5% |
| Speed | 22 | 8.1% |
| Privacy | 7 | 2.6% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
50 complaints were recorded in this category, representing 2.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 24 | 48.0% |
| Indecency | 9 | 18.0% |
| Availability | 5 | 10.0% |
| Loud Commercials | 5 | 10.0% |
| Equipment | 3 | 6.0% |
| Interference | 2 | 4.0% |
| Privacy | 2 | 4.0% |
The largest share of complaints in this category related to Billing and Indecency, with fewer reports falling into other issue types.
Unwanted calls
A total of 657 complaints relating to unwanted calls were recorded on this date, representing 38.4% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (321) 395-8702 | 13 | 2.0% |
| (844) 515-1297 | 7 | 1.1% |
| (866) 771-4592 | 7 | 1.1% |
| (775) 438-1770 | 6 | 0.9% |
| (888) 905-0789 | 6 | 0.9% |
| (888) 905-0855 | 6 | 0.9% |
| (833) 662-5761 | 5 | 0.8% |
| (775) 438-1723 | 4 | 0.6% |
| (877) 297-4711 | 4 | 0.6% |
| (888) 269-3007 | 4 | 0.6% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (321) 395-8702 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.