FCC Consumer Complaints – 29 August 2026
Introduction
On Saturday, 29 August 2026, 907 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, this represented a decline from the 1529 complaints recorded the previous day. Reports were received from 51 states and territories, with California recording slightly more complaints than other locations. Billing was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 907
- States & territories reporting
- 51
- Most common issue
- Billing (298)
- Most reported state/territory
- California (123)
Where the complaints came from
Reports recorded on 29 August 2026 show 907 complaints originating from 588 cities across 51 states and territories. Complaints were distributed across states and territories in a broadly even manner, with no individual location standing out significantly. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 123 | 13.6% |
| Texas | 79 | 8.7% |
| Florida | 74 | 8.2% |
| Colorado | 39 | 4.3% |
| New York | 39 | 4.3% |
| Washington | 38 | 4.2% |
| Virginia | 36 | 4.0% |
| Pennsylvania | 34 | 3.7% |
| Illinois | 32 | 3.5% |
| North Carolina | 31 | 3.4% |
| Other states and territories | 382 | 42.1% |
What the complaints were about
The complaints recorded on this date were spread across 7 complaint categories. Phone was the most reported category, with 674 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 674 | 74.3% |
| Internet | 186 | 20.5% |
| TV | 30 | 3.3% |
| Radio | 8 | 0.9% |
| Emergency | 7 | 0.8% |
| Accessibility | 1 | 0.1% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
674 complaints were recorded in this category, representing 74.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 263 | 39.0% |
| Billing | 204 | 30.3% |
| Equipment | 64 | 9.5% |
| Availability (including rural call completion) | 48 | 7.1% |
| Number Portability (keeping your number if you change providers) | 43 | 6.4% |
| Cramming (unauthorized charges on your phone bill) | 20 | 3.0% |
| Privacy | 13 | 1.9% |
| Interference (including signal jammers) | 12 | 1.8% |
| Slamming (change of your carrier without permission) | 4 | 0.6% |
| Rural Call Completion | 3 | 0.4% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
186 complaints were recorded in this category, representing 20.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 83 | 44.6% |
| Availability | 44 | 23.7% |
| Interference | 26 | 14.0% |
| Speed | 13 | 7.0% |
| Equipment | 12 | 6.5% |
| Privacy | 8 | 4.3% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
30 complaints were recorded in this category, representing 3.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 11 | 36.7% |
| Loud Commercials | 7 | 23.3% |
| Availability | 4 | 13.3% |
| Equipment | 3 | 10.0% |
| Indecency | 2 | 6.7% |
| Interference | 2 | 6.7% |
| Privacy | 1 | 3.3% |
Billing and Loud Commercials accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
There were 263 complaints relating to unwanted calls on this date, representing 29% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (775) 438-1723 | 14 | 5.3% |
| (369) 216-6437 | 5 | 1.9% |
| (888) 310-4734 | 4 | 1.5% |
| (888) 912-2797 | 4 | 1.5% |
| (669) 284-0723 | 2 | 0.8% |
| (669) 310-5700 | 2 | 0.8% |
| (771) 203-5870 | 2 | 0.8% |
| (855) 994-0759 | 2 | 0.8% |
| (866) 771-6463 | 2 | 0.8% |
| (202) 250-0245 | 1 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (775) 438-1723 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.