FCC Consumer Complaints – 30 August 2026
Introduction
A total of 733 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Sunday, 30 August 2026, this represented a decline from the 907 complaints recorded the previous day. Reports were received from 51 states and territories, with Virginia recording slightly more complaints than other locations. Billing was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 733
- States & territories reporting
- 51
- Most common issue
- Billing (240)
- Most reported state/territory
- Virginia (100)
Where the complaints came from
Across 459 cities in 51 states and territories, a total of 733 complaints were recorded on 30 August 2026. Complaint reports were spread across multiple states and territories, without any one location accounting for a large share. A notable concentration at the city level was observed in Virginia, where Triangle accounted for 77 of the 100 complaints recorded in the state.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| Virginia | 100 | 13.6% |
| California | 67 | 9.1% |
| Texas | 58 | 7.9% |
| New York | 50 | 6.8% |
| Florida | 40 | 5.5% |
| Pennsylvania | 36 | 4.9% |
| Arizona | 30 | 4.1% |
| Illinois | 28 | 3.8% |
| Ohio | 21 | 2.9% |
| Michigan | 20 | 2.7% |
| Other states and territories | 283 | 38.6% |
Location highlight
Triangle accounted for the majority of complaints recorded in Virginia.
What the complaints were about
Complaints recorded on this date related to 5 different complaint categories. The largest number of complaints fell within Phone, which accounted for 537 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 537 | 73.3% |
| Internet | 143 | 19.5% |
| TV | 35 | 4.8% |
| Radio | 11 | 1.5% |
| Emergency | 7 | 1.0% |
Phone complaints
537 complaints were recorded in this category, representing 73.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 201 | 37.4% |
| Billing | 171 | 31.8% |
| Equipment | 50 | 9.3% |
| Availability (including rural call completion) | 40 | 7.4% |
| Number Portability (keeping your number if you change providers) | 28 | 5.2% |
| Cramming (unauthorized charges on your phone bill) | 24 | 4.5% |
| Interference (including signal jammers) | 13 | 2.4% |
| Privacy | 8 | 1.5% |
| Slamming (change of your carrier without permission) | 2 | 0.4% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
143 complaints were recorded in this category, representing 19.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 58 | 40.6% |
| Availability | 28 | 19.6% |
| Equipment | 21 | 14.7% |
| Interference | 21 | 14.7% |
| Speed | 11 | 7.7% |
| Privacy | 4 | 2.8% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
35 complaints were recorded in this category, representing 4.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 11 | 31.4% |
| Indecency | 8 | 22.9% |
| Loud Commercials | 8 | 22.9% |
| Availability | 5 | 14.3% |
| Equipment | 2 | 5.7% |
| Interference | 1 | 2.9% |
The remaining complaints in this category were spread across several issues, including Billing, Indecency and Loud Commercials.
Unwanted calls
There were 201 complaints relating to unwanted calls on this date, representing 27.4% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported caller ID numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (208) 416-2988 | 5 | 2.5% |
| (864) 642-4641 | 5 | 2.5% |
| (478) 306-7390 | 2 | 1.0% |
| (202) 203-0715 | 1 | 0.5% |
| (202) 539-0881 | 1 | 0.5% |
| (202) 725-9546 | 1 | 0.5% |
| (212) 552-5100 | 1 | 0.5% |
| (213) 476-0382 | 1 | 0.5% |
| (213) 805-9435 | 1 | 0.5% |
| (231) 465-6704 | 1 | 0.5% |
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (217) 394-8983 | 49 | 24.4% |
| (775) 438-1723 | 23 | 11.4% |
| (369) 216-6437 | 3 | 1.5% |
| (844) 531-3879 | 3 | 1.5% |
| (866) 497-4591 | 2 | 1.0% |
| (888) 912-2797 | 2 | 1.0% |
| (202) 276-8174 | 1 | 0.5% |
| (210) 610-7894 | 1 | 0.5% |
| (213) 476-0382 | 1 | 0.5% |
| (213) 805-9435 | 1 | 0.5% |
Key patterns
- Unknown Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice accounted for the largest share of unwanted call complaints by call type.
- (217) 394-8983 stood out as the most frequently reported business contact number.
- Several caller ID numbers were reported multiple times, with no single number clearly ahead of the others.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.