FCC Consumer Complaints – 3 October 2026
Introduction
The Federal Communications Commission recorded 1060 consumer complaints on 3 October 2026 relating to telecommunications services, complaint volume fell from 1767 complaints the day before. Reports were received from 50 states and territories, with Texas recording slightly more complaints than other locations. Unwanted Calls was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 1060
- States & territories reporting
- 50
- Most common issue
- Unwanted Calls (324)
- Most reported state/territory
- Texas (120)
Where the complaints came from
The 1060 complaints recorded on 3 October 2026 originated from 605 cities across 50 states and territories. Complaints were relatively evenly spread across states and territories, with no individual location contributing a dominant share. Despite the overall distribution, a notable concentration at the city level was observed in Virginia, where Triangle accounted for 90 of the 109 complaints recorded in the state.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| Texas | 120 | 11.3% |
| California | 110 | 10.4% |
| Virginia | 109 | 10.3% |
| Florida | 86 | 8.1% |
| Colorado | 72 | 6.8% |
| Pennsylvania | 57 | 5.4% |
| New York | 43 | 4.1% |
| North Carolina | 37 | 3.5% |
| Georgia | 35 | 3.3% |
| Arizona | 33 | 3.1% |
| Other states and territories | 358 | 33.8% |
Location highlight
Complaints in Virginia were heavily concentrated in Triangle, which accounted for the majority of reports within the state.
What the complaints were about
Complaints recorded on this date related to 7 different complaint categories. Phone was the most reported category, with 796 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 796 | 75.1% |
| Internet | 176 | 16.6% |
| TV | 64 | 6.0% |
| Radio | 11 | 1.0% |
| Emergency | 9 | 0.8% |
| Request for Dispute Assistance | 3 | 0.3% |
| Accessibility | 1 | 0.1% |
Phone complaints
796 complaints were recorded in this category, representing 75.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 324 | 40.7% |
| Billing | 215 | 27.0% |
| Availability (including rural call completion) | 85 | 10.7% |
| Equipment | 81 | 10.2% |
| Number Portability (keeping your number if you change providers) | 42 | 5.3% |
| Cramming (unauthorized charges on your phone bill) | 23 | 2.9% |
| Privacy | 10 | 1.3% |
| Interference (including signal jammers) | 9 | 1.1% |
| Slamming (change of your carrier without permission) | 4 | 0.5% |
| Rural Call Completion | 2 | 0.3% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. The remaining complaints in this category were spread across several issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
176 complaints were recorded in this category, representing 16.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 84 | 47.7% |
| Availability | 40 | 22.7% |
| Equipment | 23 | 13.1% |
| Interference | 16 | 9.1% |
| Speed | 11 | 6.3% |
| Privacy | 2 | 1.1% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
64 complaints were recorded in this category, representing 6.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Indecency | 34 | 53.1% |
| Billing | 11 | 17.2% |
| Loud Commercials | 11 | 17.2% |
| Availability | 4 | 6.3% |
| Equipment | 2 | 3.1% |
| Interference | 1 | 1.6% |
Indecency and Billing accounted for the majority of complaints in this category, with other issues reported less frequently.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.