FCC Consumer Complaints – 5 October 2026
Introduction
On Monday, 5 October 2026, the Federal Communications Commission recorded 1694 consumer complaints relating to telecommunications services, this was higher than the 824 complaints recorded the previous day. Reports were received from 52 states and territories, with California recording slightly more complaints than other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1694
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (570)
- Most reported state/territory
- California (204)
Where the complaints came from
Across 964 cities in 52 states and territories, a total of 1694 complaints were recorded on 5 October 2026. Complaints were relatively evenly spread across states and territories, with no individual location contributing a dominant share. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 204 | 12.0% |
| Florida | 165 | 9.7% |
| New York | 142 | 8.4% |
| Texas | 134 | 7.9% |
| Colorado | 78 | 4.6% |
| Georgia | 60 | 3.5% |
| Pennsylvania | 56 | 3.3% |
| Arizona | 54 | 3.2% |
| North Carolina | 52 | 3.1% |
| Illinois | 50 | 3.0% |
| Other states and territories | 697 | 41.1% |
Location highlight
California had the widest distribution of complaints, with reports originating from 124 different cities.
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. The largest number of complaints fell within Phone, which accounted for 1324 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1324 | 78.2% |
| Internet | 243 | 14.3% |
| TV | 107 | 6.3% |
| Radio | 8 | 0.5% |
| Accessibility | 5 | 0.3% |
| Emergency | 5 | 0.3% |
| Request for Dispute Assistance | 2 | 0.1% |
Phone complaints
1324 complaints were recorded in this category, representing 78.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 570 | 43.1% |
| Billing | 372 | 28.1% |
| Equipment | 122 | 9.2% |
| Availability (including rural call completion) | 109 | 8.2% |
| Number Portability (keeping your number if you change providers) | 66 | 5.0% |
| Cramming (unauthorized charges on your phone bill) | 36 | 2.7% |
| Privacy | 20 | 1.5% |
| Interference (including signal jammers) | 15 | 1.1% |
| Junk Faxes | 8 | 0.6% |
| Slamming (change of your carrier without permission) | 4 | 0.3% |
| Rural Call Completion | 2 | 0.2% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
243 complaints were recorded in this category, representing 14.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 128 | 52.7% |
| Availability | 47 | 19.3% |
| Interference | 22 | 9.1% |
| Equipment | 21 | 8.6% |
| Speed | 16 | 6.6% |
| Privacy | 9 | 3.7% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
107 complaints were recorded in this category, representing 6.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Indecency | 73 | 68.2% |
| Billing | 19 | 17.8% |
| Availability | 4 | 3.7% |
| Loud Commercials | 4 | 3.7% |
| Interference | 3 | 2.8% |
| Equipment | 2 | 1.9% |
| Privacy | 2 | 1.9% |
Indecency and Billing accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
A total of 570 complaints relating to unwanted calls were recorded on this date, representing 33.6% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 662-5762 | 10 | 1.8% |
| (866) 771-6940 | 5 | 0.9% |
| (217) 834-9964 | 4 | 0.7% |
| (217) 863-7210 | 4 | 0.7% |
| (830) 431-9830 | 4 | 0.7% |
| (833) 684-5548 | 4 | 0.7% |
| (877) 873-5783 | 4 | 0.7% |
| (888) 310-4941 | 4 | 0.7% |
| (775) 438-1723 | 3 | 0.5% |
| (317) 558-9593 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (833) 662-5762 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.