FCC Consumer Complaints – 6 October 2026
Introduction
The Federal Communications Commission recorded 1792 consumer complaints on Tuesday, 6 October 2026 relating to telecommunications services, this was higher than the 1694 complaints recorded the previous day. Reports were received from 53 states and territories, with California recording slightly more complaints than other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1792
- States & territories reporting
- 53
- Most common issue
- Unwanted Calls (597)
- Most reported state/territory
- California (213)
Where the complaints came from
Reports recorded on 6 October 2026 show 1792 complaints originating from 1079 cities across 53 states and territories. The distribution of complaints was relatively even, with no single state or territory contributing a dominant share. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 213 | 11.9% |
| Florida | 172 | 9.6% |
| Texas | 158 | 8.8% |
| New York | 110 | 6.1% |
| Colorado | 81 | 4.5% |
| Illinois | 81 | 4.5% |
| Pennsylvania | 72 | 4.0% |
| North Carolina | 61 | 3.4% |
| Ohio | 57 | 3.2% |
| Washington | 54 | 3.0% |
| Other states and territories | 733 | 40.9% |
What the complaints were about
The complaints recorded on this date were spread across 7 complaint categories. The largest number of complaints fell within Phone, which accounted for 1374 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1374 | 76.7% |
| Internet | 291 | 16.2% |
| TV | 93 | 5.2% |
| Radio | 23 | 1.3% |
| Emergency | 6 | 0.3% |
| Request for Dispute Assistance | 3 | 0.2% |
| Accessibility | 2 | 0.1% |
Phone complaints
1374 complaints were recorded in this category, representing 76.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 597 | 43.4% |
| Billing | 411 | 29.9% |
| Equipment | 125 | 9.1% |
| Availability (including rural call completion) | 94 | 6.8% |
| Number Portability (keeping your number if you change providers) | 65 | 4.7% |
| Cramming (unauthorized charges on your phone bill) | 37 | 2.7% |
| Privacy | 19 | 1.4% |
| Interference (including signal jammers) | 15 | 1.1% |
| Junk Faxes | 5 | 0.4% |
| Slamming (change of your carrier without permission) | 4 | 0.3% |
| Rural Call Completion | 1 | 0.1% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
291 complaints were recorded in this category, representing 16.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 160 | 55.0% |
| Availability | 51 | 17.5% |
| Equipment | 33 | 11.3% |
| Speed | 21 | 7.2% |
| Interference | 18 | 6.2% |
| Privacy | 8 | 2.7% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
93 complaints were recorded in this category, representing 5.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Indecency | 42 | 45.2% |
| Billing | 24 | 25.8% |
| Loud Commercials | 10 | 10.8% |
| Availability | 9 | 9.7% |
| Equipment | 6 | 6.5% |
| Interference | 2 | 2.2% |
The largest share of complaints in this category related to Indecency and Billing, with fewer reports falling into other issue types.
Unwanted calls
There were 597 complaints relating to unwanted calls on this date, representing 33.3% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (877) 578-3434 | 14 | 2.3% |
| (321) 395-8866 | 6 | 1.0% |
| (775) 438-1723 | 6 | 1.0% |
| (833) 662-5670 | 6 | 1.0% |
| (217) 863-7210 | 4 | 0.7% |
| (833) 662-5762 | 4 | 0.7% |
| (877) 578-1676 | 4 | 0.7% |
| (833) 684-5548 | 3 | 0.5% |
| (866) 771-5393 | 3 | 0.5% |
| (877) 578-1752 | 3 | 0.5% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (877) 578-3434 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.