FCC Consumer Complaints – 7 October 2026
Introduction
On Wednesday, 7 October 2026, the Federal Communications Commission recorded 1881 consumer complaints relating to telecommunications services, complaint volume increased from 1792 complaints the previous day. Complaints were reported across 52 states and territories, with California slightly ahead of the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1881
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (617)
- Most reported state/territory
- California (225)
Where the complaints came from
Across 1080 cities in 52 states and territories, a total of 1881 complaints were recorded on 7 October 2026. Activity was spread across states and territories, with no single location accounting for a substantial share of complaints. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 225 | 12.0% |
| Florida | 192 | 10.2% |
| Texas | 168 | 8.9% |
| New York | 109 | 5.8% |
| Colorado | 82 | 4.4% |
| Pennsylvania | 81 | 4.3% |
| Ohio | 62 | 3.3% |
| Georgia | 59 | 3.1% |
| Illinois | 59 | 3.1% |
| Michigan | 57 | 3.0% |
| Other states and territories | 787 | 41.8% |
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. Phone was the most reported category, with 1414 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1414 | 75.2% |
| Internet | 311 | 16.5% |
| TV | 120 | 6.4% |
| Radio | 18 | 1.0% |
| Emergency | 14 | 0.7% |
| Accessibility | 2 | 0.1% |
| Request for Dispute Assistance | 2 | 0.1% |
Phone complaints
1414 complaints were recorded in this category, representing 75.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 617 | 43.6% |
| Billing | 398 | 28.1% |
| Equipment | 134 | 9.5% |
| Availability (including rural call completion) | 80 | 5.7% |
| Number Portability (keeping your number if you change providers) | 70 | 5.0% |
| Cramming (unauthorized charges on your phone bill) | 46 | 3.3% |
| Interference (including signal jammers) | 27 | 1.9% |
| Privacy | 23 | 1.6% |
| Junk Faxes | 9 | 0.6% |
| Slamming (change of your carrier without permission) | 5 | 0.4% |
| Rural Call Completion | 4 | 0.3% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
311 complaints were recorded in this category, representing 16.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 168 | 54.0% |
| Availability | 44 | 14.1% |
| Equipment | 33 | 10.6% |
| Interference | 32 | 10.3% |
| Privacy | 21 | 6.8% |
| Speed | 13 | 4.2% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
120 complaints were recorded in this category, representing 6.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Indecency | 78 | 65.0% |
| Billing | 22 | 18.3% |
| Equipment | 7 | 5.8% |
| Loud Commercials | 6 | 5.0% |
| Availability | 3 | 2.5% |
| Interference | 2 | 1.7% |
| Privacy | 1 | 0.8% |
Indecency and Billing were the main issues reported in this category, while other issues were less common.
Unwanted calls
There were 617 complaints relating to unwanted calls on this date, representing 32.8% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (855) 580-2559 | 11 | 1.8% |
| (217) 834-9347 | 7 | 1.1% |
| (321) 395-8866 | 5 | 0.8% |
| (775) 438-1723 | 4 | 0.6% |
| (833) 662-5670 | 4 | 0.6% |
| (866) 771-5202 | 4 | 0.6% |
| (888) 912-2833 | 4 | 0.6% |
| (412) 595-1602 | 3 | 0.5% |
| (833) 684-5548 | 3 | 0.5% |
| (855) 357-2299 | 3 | 0.5% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (855) 580-2559 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.