FCC Consumer Complaints – 8 October 2026
Introduction
The Federal Communications Commission recorded 1700 consumer complaints on Thursday, 8 October 2026 relating to telecommunications services, this was lower than the 1881 complaints recorded the previous day. Complaints were reported across 51 states and territories, with California slightly ahead of the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1700
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (586)
- Most reported state/territory
- California (196)
Where the complaints came from
The 1700 complaints recorded on 8 October 2026 originated from 1044 cities across 51 states and territories. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 196 | 11.5% |
| Florida | 157 | 9.2% |
| Texas | 144 | 8.5% |
| New York | 110 | 6.5% |
| Georgia | 68 | 4.0% |
| New Jersey | 64 | 3.8% |
| North Carolina | 61 | 3.6% |
| Colorado | 60 | 3.5% |
| Illinois | 58 | 3.4% |
| Michigan | 57 | 3.4% |
| Other states and territories | 725 | 42.6% |
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. Phone accounted for the largest share, with 1289 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1289 | 75.8% |
| Internet | 286 | 16.8% |
| TV | 89 | 5.2% |
| Radio | 19 | 1.1% |
| Emergency | 13 | 0.8% |
| Accessibility | 2 | 0.1% |
| Request for Dispute Assistance | 2 | 0.1% |
Phone complaints
1289 complaints were recorded in this category, representing 75.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 586 | 45.5% |
| Billing | 345 | 26.8% |
| Equipment | 105 | 8.1% |
| Availability (including rural call completion) | 104 | 8.1% |
| Number Portability (keeping your number if you change providers) | 66 | 5.1% |
| Cramming (unauthorized charges on your phone bill) | 34 | 2.6% |
| Privacy | 25 | 1.9% |
| Interference (including signal jammers) | 15 | 1.2% |
| Junk Faxes | 5 | 0.4% |
| Rural Call Completion | 2 | 0.2% |
| Slamming (change of your carrier without permission) | 2 | 0.2% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
286 complaints were recorded in this category, representing 16.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 164 | 57.3% |
| Availability | 46 | 16.1% |
| Equipment | 39 | 13.6% |
| Interference | 20 | 7.0% |
| Speed | 11 | 3.8% |
| Privacy | 6 | 2.1% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
89 complaints were recorded in this category, representing 5.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Indecency | 44 | 49.4% |
| Billing | 17 | 19.1% |
| Loud Commercials | 10 | 11.2% |
| Equipment | 8 | 9.0% |
| Availability | 4 | 4.5% |
| Interference | 3 | 3.4% |
| Privacy | 1 | 1.1% |
Indecency and Billing accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
There were 586 complaints relating to unwanted calls on this date, representing 34.5% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (217) 863-7210 | 11 | 1.9% |
| (877) 372-0903 | 10 | 1.7% |
| (888) 912-1704 | 10 | 1.7% |
| (217) 834-9347 | 3 | 0.5% |
| (775) 438-1723 | 3 | 0.5% |
| (855) 357-2299 | 3 | 0.5% |
| (877) 578-2717 | 3 | 0.5% |
| (202) 210-9472 | 2 | 0.3% |
| (382) 895-5352 | 2 | 0.3% |
| (562) 740-4423 | 2 | 0.3% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (217) 863-7210 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.