FCC Consumer Complaints – 9 October 2026
Introduction
The Federal Communications Commission recorded 1652 consumer complaints on 9 October 2026 relating to telecommunications services, this represented a decline from the 1700 complaints recorded the day before. The complaints came from 50 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 1652
- States & territories reporting
- 50
- Most common issue
- Unwanted Calls (564)
- Most reported state/territory
- California (209)
Where the complaints came from
A total of 1652 complaints were recorded on 9 October 2026, with reports originating from 977 cities in 50 states and territories. Complaints were relatively evenly spread across states and territories, with no individual location contributing a dominant share. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 209 | 12.7% |
| Texas | 179 | 10.8% |
| Florida | 147 | 8.9% |
| New York | 86 | 5.2% |
| Colorado | 74 | 4.5% |
| Georgia | 70 | 4.2% |
| Illinois | 67 | 4.1% |
| Ohio | 58 | 3.5% |
| Arizona | 55 | 3.3% |
| Pennsylvania | 52 | 3.1% |
| Other states and territories | 654 | 39.6% |
What the complaints were about
A total of 7 complaint categories were represented in the complaints recorded on this date. Phone was the most reported category, with 1288 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1288 | 78.0% |
| Internet | 261 | 15.8% |
| TV | 71 | 4.3% |
| Radio | 15 | 0.9% |
| Emergency | 10 | 0.6% |
| Accessibility | 6 | 0.4% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
1288 complaints were recorded in this category, representing 78.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 564 | 43.8% |
| Billing | 329 | 25.5% |
| Equipment | 112 | 8.7% |
| Availability (including rural call completion) | 111 | 8.6% |
| Number Portability (keeping your number if you change providers) | 77 | 6.0% |
| Cramming (unauthorized charges on your phone bill) | 47 | 3.6% |
| Privacy | 22 | 1.7% |
| Interference (including signal jammers) | 15 | 1.2% |
| Slamming (change of your carrier without permission) | 6 | 0.5% |
| Junk Faxes | 4 | 0.3% |
| Rural Call Completion | 1 | 0.1% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
261 complaints were recorded in this category, representing 15.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 148 | 56.7% |
| Availability | 49 | 18.8% |
| Equipment | 27 | 10.3% |
| Interference | 14 | 5.4% |
| Privacy | 12 | 4.6% |
| Speed | 11 | 4.2% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
71 complaints were recorded in this category, representing 4.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Indecency | 36 | 50.7% |
| Billing | 19 | 26.8% |
| Loud Commercials | 6 | 8.5% |
| Availability | 5 | 7.0% |
| Equipment | 2 | 2.8% |
| Privacy | 2 | 2.8% |
| Interference | 1 | 1.4% |
The largest share of complaints in this category related to Indecency and Billing, with fewer reports falling into other issue types.
Unwanted calls
564 complaints relating to unwanted calls were recorded on this date, accounting for 34.1% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (331) 888-1940 | 12 | 2.1% |
| (844) 515-1367 | 12 | 2.1% |
| (217) 863-7210 | 4 | 0.7% |
| (512) 543-1782 | 4 | 0.7% |
| (844) 502-3051 | 4 | 0.7% |
| (217) 834-9347 | 3 | 0.5% |
| (775) 438-1723 | 3 | 0.5% |
| (844) 515-1403 | 3 | 0.5% |
| (202) 457-7140 | 2 | 0.4% |
| (321) 395-8866 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- Several business contact numbers were reported multiple times, with no single number clearly ahead of the others.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.