FCC Consumer Complaints – 14 October 2026
Introduction
A total of 1836 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Wednesday, 14 October 2026, this represented a decline from the 1868 complaints recorded the previous day. Reports were received from 52 states and territories, with California recording slightly more complaints than other locations. Complaints relating to Billing were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1836
- States & territories reporting
- 52
- Most common issue
- Billing (670)
- Most reported state/territory
- California (201)
Where the complaints came from
The 1836 complaints recorded on 14 October 2026 were submitted from 1054 cities across 52 states and territories. The distribution of complaints was relatively even, with no single state or territory contributing a dominant share. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 201 | 10.9% |
| Texas | 191 | 10.4% |
| Florida | 167 | 9.1% |
| New York | 96 | 5.2% |
| Illinois | 71 | 3.9% |
| Pennsylvania | 70 | 3.8% |
| Colorado | 63 | 3.4% |
| Georgia | 62 | 3.4% |
| Washington | 62 | 3.4% |
| New Jersey | 59 | 3.2% |
| Other states and territories | 794 | 43.2% |
What the complaints were about
A total of 7 complaint categories were represented in the complaints recorded on this date. Phone accounted for the largest share, with 1437 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1437 | 78.3% |
| Internet | 295 | 16.1% |
| TV | 65 | 3.5% |
| Radio | 17 | 0.9% |
| Emergency | 12 | 0.7% |
| Request for Dispute Assistance | 6 | 0.3% |
| Accessibility | 4 | 0.2% |
Phone complaints
1437 complaints were recorded in this category, representing 78.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 602 | 41.9% |
| Billing | 474 | 33.0% |
| Equipment | 118 | 8.2% |
| Availability (including rural call completion) | 94 | 6.5% |
| Number Portability (keeping your number if you change providers) | 66 | 4.6% |
| Cramming (unauthorized charges on your phone bill) | 40 | 2.8% |
| Interference (including signal jammers) | 14 | 1.0% |
| Privacy | 14 | 1.0% |
| Junk Faxes | 8 | 0.6% |
| Slamming (change of your carrier without permission) | 5 | 0.3% |
| Rural Call Completion | 1 | 0.1% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
295 complaints were recorded in this category, representing 16.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 168 | 56.9% |
| Availability | 55 | 18.6% |
| Equipment | 28 | 9.5% |
| Speed | 17 | 5.8% |
| Interference | 14 | 4.7% |
| Privacy | 13 | 4.4% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
65 complaints were recorded in this category, representing 3.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 27 | 41.5% |
| Indecency | 24 | 36.9% |
| Availability | 4 | 6.2% |
| Equipment | 4 | 6.2% |
| Loud Commercials | 4 | 6.2% |
| Interference | 2 | 3.1% |
Billing and Indecency were the main issues reported in this category, while other issues were less common.
Unwanted calls
602 complaints relating to unwanted calls were recorded on this date, accounting for 32.8% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (626) 941-2727 | 10 | 1.7% |
| (833) 662-5734 | 8 | 1.3% |
| (855) 580-2839 | 8 | 1.3% |
| (877) 578-4279 | 5 | 0.8% |
| (217) 863-7429 | 3 | 0.5% |
| (561) 501-1371 | 3 | 0.5% |
| (202) 413-3449 | 2 | 0.3% |
| (217) 834-9347 | 2 | 0.3% |
| (833) 662-5706 | 2 | 0.3% |
| (850) 805-3108 | 2 | 0.3% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (626) 941-2727 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.