FCC Consumer Complaints – 15 October 2026
Introduction
The Federal Communications Commission recorded 1812 consumer complaints on 15 October 2026 relating to telecommunications services, this was lower than the 1836 complaints recorded the day before. Reports were received from 53 states and territories, with California recording slightly more complaints than other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1812
- States & territories reporting
- 53
- Most common issue
- Unwanted Calls (615)
- Most reported state/territory
- California (204)
Where the complaints came from
The 1812 complaints recorded on 15 October 2026 originated from 1069 cities across 53 states and territories. Complaints were distributed across states and territories in a broadly even manner, with no individual location standing out significantly. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 204 | 11.3% |
| Florida | 173 | 9.5% |
| Texas | 165 | 9.1% |
| New York | 91 | 5.0% |
| Pennsylvania | 77 | 4.2% |
| Georgia | 69 | 3.8% |
| North Carolina | 69 | 3.8% |
| Colorado | 66 | 3.6% |
| Illinois | 61 | 3.4% |
| Ohio | 59 | 3.3% |
| Other states and territories | 778 | 42.9% |
Location highlight
California had the widest distribution of complaints, with reports originating from 117 different cities.
What the complaints were about
Complaints recorded on this date related to 7 different complaint categories. The largest number of complaints fell within Phone, which accounted for 1363 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1363 | 75.2% |
| Internet | 302 | 16.7% |
| TV | 110 | 6.1% |
| Accessibility | 12 | 0.7% |
| Radio | 12 | 0.7% |
| Request for Dispute Assistance | 8 | 0.4% |
| Emergency | 5 | 0.3% |
Phone complaints
1363 complaints were recorded in this category, representing 75.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 615 | 45.1% |
| Billing | 388 | 28.5% |
| Equipment | 112 | 8.2% |
| Availability (including rural call completion) | 99 | 7.3% |
| Number Portability (keeping your number if you change providers) | 61 | 4.5% |
| Cramming (unauthorized charges on your phone bill) | 43 | 3.2% |
| Interference (including signal jammers) | 14 | 1.0% |
| Privacy | 12 | 0.9% |
| Junk Faxes | 7 | 0.5% |
| Slamming (change of your carrier without permission) | 6 | 0.4% |
| Rural Call Completion | 5 | 0.4% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
302 complaints were recorded in this category, representing 16.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 158 | 52.3% |
| Availability | 63 | 20.9% |
| Equipment | 36 | 11.9% |
| Interference | 23 | 7.6% |
| Speed | 15 | 5.0% |
| Privacy | 7 | 2.3% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
110 complaints were recorded in this category, representing 6.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Indecency | 65 | 59.1% |
| Billing | 28 | 25.5% |
| Availability | 8 | 7.3% |
| Equipment | 3 | 2.7% |
| Loud Commercials | 3 | 2.7% |
| Interference | 1 | 0.9% |
| Privacy | 1 | 0.9% |
Indecency and Billing accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
A total of 615 complaints relating to unwanted calls were recorded on this date, representing 33.9% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (217) 863-7429 | 14 | 2.3% |
| (877) 578-1679 | 11 | 1.8% |
| (775) 438-1723 | 7 | 1.1% |
| (830) 483-6312 | 5 | 0.8% |
| (855) 580-2723 | 4 | 0.7% |
| (855) 580-2839 | 4 | 0.7% |
| (877) 556-9255 | 4 | 0.7% |
| (888) 312-1425 | 4 | 0.7% |
| (301) 822-9068 | 3 | 0.5% |
| (928) 961-9420 | 3 | 0.5% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (217) 863-7429 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.